Auto Physical Damage and Property Damage Claims Specialist

IAT Insurance Group has an immediate opening for a Commercial Auto Physical Damage and Property Damage Claims Specialist that can report to one of the following locations:

• Alpharetta, Georgia
• Naperville, Illinois
• Rolling Meadows, Illinois
• Raleigh, North Carolina
• Omaha, Nebraska

This role will handle Commercial Auto Property claims covering the entire United States. The Claims Specialist is responsible for investigating the extent of the company's liability and will be responsible for handling first and third-party property damage claims from inception until conclusion of the claim.

Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

Responsibilities:

• Handle moderate to complex first and third-party property claims based on Claim Guidelines
• Verify/analyze applicable coverage for the reported loss also including the drafting of correspondence, including but not limited to, coverage disclaimers, reservation of rights and liability denials as required.
• Investigate each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing, and analyzing reports and related bills.
• Identify potential red flags and suspicious claims and refer to SIU
• Evaluate, negotiate, and authorize settlements with all stakeholders within designated authority.
• Select, direct and manage Vendors/Counsel including approval of defense budgets.
• Negotiate directly with claimants and claimant attorneys upon receipt of critical information.

Qualifications:

Must Have:

• HS degree/GED with 5 years of relevant claims experience or equivalent
• Equivalent experience is defined as 6 -9 years of relevant customer service experience, including the 3-5 years of claims experience mentioned above
• Experience handling commercial auto claims
• Have the appropriate claims license or the ability to attain
• Excellent knowledge of Microsoft Office
• Ability to set priorities and multitask in a fast-paced environment
• Authorization to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes

Preferred to Have:

• Associate/Bachelors degree
• Experience working in task based claims system
• Knowledge of the Motor Carrier Coverage Form, Business Auto Form and Non-Trucking Coverage Form
• Knowledgeable in both state and federal jurisdictions

Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits