Auto Physical Damage and Property Damage Claims Analyst

IAT has an immediate need for an Auto Physical Damage and Property Damage Claims Analyst who can be located in one of the following IAT offices:

• Alpharetta, Georgia
• Omaha, Nebraska
• Rolling Meadows, Illinois
• Naperville, Illinois
• Raleigh, North Carolina

Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

This position manages, investigates and resolves vehicle damage claims for total loss and non-total loss claims. The candidate will provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers.

Responsibilities:

• Completes timely handling of auto claims (total loss and non-total loss) to ensure proper valuations, timely settlement offers and responses to counteroffers as well as proper settlement outcomes according to state statutes and regulatory policy
• Compliant with Claims Best Practices to ensure claim handling discipline and superior quality
• Establishes 24-hour contact and maintains appropriate contact with all involved stakeholders throughout the life of the claim file
• Ensures timely and accurate reserving practices
• Ensures adequacy of reserves, confirms, or denies coverage and advises policyholders and claimants as to proper course of action
• Negotiates settlements within prescribed authority and explains denials to policyholders, claimants, and attorneys
• Perform other duties as assigned.

Qualifications:

Must have:

• HS degree/GED with 2 years of relevant claims experience to including handling non- total loss claims for commercial and personal lines customers
• Appropriate claims adjuster licenses
• Skilled at recognizing questionable coverage/contract situations which necessitate supervisory involvement and able to demonstrate a thorough understanding and use of basic policy/contract coverages
• Strong understanding of legal, regulatory and compliance requirements
• Ability to handle multiple claims work systems
• Ability to set priorities and multitask in a fast-paced environment.

Preferred to have:

• Associate/Bachelors degree
• Experience handling commercial claims

Our Culture

IAT is the largest private, family- owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It’s about far more than being a workplace. We’re a work family.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it’s how we live. We’re committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) 12 Company Holidays = 38 Paid Days Off
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• 7% 401(k) Company Match and additional Profit Sharing
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Come join the IAT family!