Account Executive

Overview

ImageFIRST started as a family-owned and operated company in 1967, and our family values have shaped our goals and the way we do business. Our associates are the cornerstone of the company, so we strive to treat them fairly and provide them with a collaborative and rewarding work environment. ImageFIRST has become the largest and fastest-growing national provider of laundry and linen rental services to the healthcare market. Our 65 locations serve more than 20k medical facilities weekly. We have doubled in size over the past 3 years and our goal is to become a billion-dollar company.

Responsibilities & Qualifications

RESPONSIBILITIES: 

• Manage key relationships within a targeted list of clients
• Achieve quarterly targeted new business growth goals
• Verify invoice accuracy  
• Position clients for contract renewal
• Assist and create loyal customers
• Improve customer loyalty through exceptional interaction and complete resolutions to any of their concerns  
• Work with Route Sales Drivers/Customer Advocates, Service and Production leadership as needed to ensure consistent high quality delivery
• Attend all sales meetings and sales training
• Develop and maintain other analytic reports as required by management
• Develop and execute a Goodwill Plan within key accounts
• Conduct quarterly business reviews with key contacts 

MINIMUM QUALIFICATIONS:

• Must have at least 3 years' of sales experience
• Must possess a minimum of a 4 year college degree or equivalent experience
• Account management and customer service experience
• Must be MS Office Proficient (Word, Excel)
• Must be willing to learn and grow with company
• Must possess strong decision making skills
• Must possess effective communication skills: written and verbal
• Interpersonal skills
• Initiate new ideas to get the job done by going beyond the normal performance expectations of the position
• Handle all situations, i.e., time pressure, deadlines, task difficulty
• Achieve total task accomplishment through concern for all areas involved, no matter how small
• Get along well with people and put them at ease; build rapport through use of listening and oral communication skills 

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.