What are the responsibilities and job description for the Talent Operations Manager position at IMCS Group?
Title - TA Program Manager (TA Operations)
Location- San Francisco, CA 94103
Duration - 12 Months
Schedule - Hybrid (1 days / week)
About the Role :
We're looking for a dynamic Program Manager to join our Talent Acquisition Technology team within People Technology. In this key role, you'll collaborate with Product Managers, Program Partners, Engineers, and Talent Acquisition teams to design and implement innovative tools that drive our recruitment efforts. If you're passionate about building impactful solutions and working in a fast-paced, collaborative environment, we want to hear from you! You'll report directly to the Senior Manager, Talent Acquisition Technology.
Job Duties / Responsibilities :
Collaborate with People Infrastructure and Business Technology teams to manage requirements, sprints, and system updates.
Build and improve Talent Acquisition processes throughout the recruitment life cycle.
Serve as a point of contact for service-related inquiries, triaging and escalating issues to engineering when necessary.
Partner with stakeholders to understand and define requirements.
Liaise with Technical Program Managers (TPM's) and Engineering teams for sprint planning and execution.
Monitor the health and performance of systems and tools within the Talent Acquisition sector.
Support analysis, design, deployment, and testing of new system functionalities, upgrades and patches.
Manage vendor relationships, including onboarding, accountability and engagement in RFP processes when necessary.
Partner closely with Product Managers on the TA Technology team to execute against deliverables.
Requirement
4-7 years of relevant professional experience, with at least 3 years administering or supporting Talent Acquisition (TA) tools (e.g., Oracle, iCIMs, SHL, Beamery).
Experience using Jira or similar ticketing systems.
Strong communication skills, able to engage with both technical and non-technical stakeholders.
Experience with product lifecycle management.
Knowledge of HR processes and best practices.
Proven ability to partner effectively with Talent Acquisition teams.