What are the responsibilities and job description for the Strategic Account Manager position at Imperative Chemical Partners, Inc?
Imperative Chemical Partners has an immediate opening for a Strategic Account Manager in Hobbs, NM. If you are interested in joining a growing company with a proven track record of success, this is your opportunity.
SUMMARY:
The Strategic Account Manager focuses efforts on developing and securing relationships with in identified Key and Strategic Accounts. The Strategic Account Manager has an expert level understanding of products, services and applications that can be offered. This position also has a clear understanding of internal leaders, key team members and other resources that are integral in positioning Imperative to fulfill service excellence. This position may oversee other sales and/or operations personnel.
JOB DUTIES:
- Maintain company goals for gross profit margins and contribution margins for key customers within Company’s portfolio
- Act as primary interface between key customer and internal company personnel, managing all transfers of information
- Assure timely resolution of any customer issues
- Ensure that inventory, monthly treating, sales deliveries, and service reports are performed, complete and accurate so that billing and financials are validated
- Maintain sales pipeline and relationships with key customers
- Responsible for organizing any special projects, personnel needs, the review of treating schedules and routes and order parts to help facilitate employees’ daily task
- Coordinate accuracy and proper disbursement of service reports and recaps for key customers
- Coordinate and assist in monthly failure and chemical cost review meetings
- Keep record of all equipment, as well as any service or repairs needed, in respective area
- Communicate with mechanic regarding breakdowns and service needed
- Ensure proper planning of chemical deliveries
- Be readily available to provide customer service at any time
- Coordinate and review accuracy of all lab data and surveys
- Schedule and ensure that employees attend monthly safety meetings and adhere to applicable DOT regulations
- Follow and ensure that employees are also following proper HR and/or HSE processes and procedures
- Be readily available to assist or address employee needs
- Other duties may be assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIRED SKILLS, EDUCATION & KNOWLEDGE:
- High School Diploma or Equivalent; College degree preferred
- 5 years of applicable industry experience
- Knowledge and understanding of chemical process and utilization
Imperative Chemical Partners is an Equal Employment Opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national or ethnic origin, veteran, or disability status.
