What are the responsibilities and job description for the Sales Representative position at imprintID?
Job Overview
We are seeking a motivated and results-driven Sales/Customer Service Representative to join our team. The ideal candidate Candidate will provide excellence customer service and education on our products. Manage client relationships, and drive sales growth. At ImprintID you will be part of one of the highest rated and fast growing promotional product suppliers in the United States. Strong customer service and communication skills are a must as you will be working directly with our clients on a wide variety of products.
Responsibilities
- Provide exceptional customer service by answering incoming calls and assisting customers with product inquiries.
- Follow up with the customers to provide additional information and support.
- Identifying customer needs, answering questions, and providing advice.
- Maintain a positive and professional relationship with customers.
- Analyze customer needs and recommend appropriate products or services.
- Understanding the company's products and services, and how they can help customers.
- Maintaining contact lists, following up with customers, and resolving complaints.
Experience/Skills
- Proven experience in direct sales, customer service or outside sales roles is preferred.
- Strong customer service skills with the ability to communicate effectively and empathetically.
- Experience in outbound calling and sales is a plus.
- Strong work ethic, optimistic and driven.
- Ability to analyze customer needs and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills.
- Active listening skills to understand the customers need and recommend the best products or services that will maximize sales opportunities.
If you are passionate about a career in sales and want to make a difference in a growing company, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Manassas, VA 20109 (Required)
Work Location: In person
Salary : $17 - $20