What are the responsibilities and job description for the Referral Coordinator position at Indian Health Care Resource Center?
The Referral Coordinator plays a crucial role in the healthcare system, ensuring that patients receive timely and appropriate referrals to specialists and other healthcare providers. The Referral Coordinator requires a detail-oriented individual who can manage patient information effectively while adhering to HIPAA regulations. The ideal candidate will possess strong organizational skills and a solid understanding of medical terminology, and insurance verification processes.
Duties
- Follow up on referrals to ensure patient attended appointment and obtained records for the visit.
- Cross train to process medical and DME referrals.
- Cover referral coordinators when out.
- Perform OB Intake process. Run daily insurance list and have OB patients sign financial responsibility letter.
- Apply and renew Sooner Care benefits for patients.
- Add insurance pay codes into EHR and Intergy.
- Assist patients with insurance and benefit questions.
- Provide exceptional customer service.
- Ensure that all referral-related tasks are completed in a timely manner to enhance patient care.
- Other duties as assigned.
Skills
- High school diploma or equivalent. College courses a plus.
- 2 years as a case manager, eligibility clerk, social services worker, or equivalent medical position.
- Intermediate computer skills.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
