What are the responsibilities and job description for the User Experience Researcher position at Indotronix Avani Group?
Position: UX Researcher
Location: Remote
Duration: 6 Months
Possibility of extension: yes
Contract to Hire, W2
Reason for opening: New business need, volume increasing
Which project will this need be supporting? User experience research and testing-all digital assets
Impact/Function this role has within the bank: mitigating risk, customer retention/satisfaction
Team Background and Preferred Candidate History: HCI (Human Computer Interaction) anthropology, psych, descriptive stats (if they have this experience be able to speak to it, preferred not necessary), business experience, public health (UX research from a mixed perspective).
Candidate preferred industry background: financial, insurance, healthcare
Candidate Technical and skills profile:
Key responsibilities:
- You will work cross functionally with product owners, product managers, experience designers, content designers, and other partners to help identify and define research projects and objectives
- You will scope, plan, and conduct user research and testing projects
- Able to suggest appropriate methods for questions asked by product, design, and other partners
- Able to decide and advocate for appropriate sample size for each method
- You will independently program research studies into necessary tools, conduct quality assurance
- Analyze results, generate actionable insights and share them with partners as well as the broader organization
Must have technical skills/experience (ask for alternative/tool/version):
- A great understanding of UX research modalities and methods
- At least 3-4 years of experience working in finance, insurance, or healthcare
- At least 4-5 years of experience in remote, in-person, moderated, and unmoderated user research; including but not limited to usability testing, interviews, surveys, click test, card sorts, tree testing, etc.
- Experience with testing platforms (Maze, Qualtrics, Figma, and GlassBox).
Flex Skills:
- Great active listening skills
- Strong storytelling skills
- Ability to take initiative and ownership of projects end-to-end
- Collaboration with teammates and partners
- Being open to feedback
Soft skills that would make a candidate successful in this role:
- Excellent written and verbal communication skills
Education: Bach min
Role Differentiator:
- What is different about this specific role compared to other hiring with the same skill set? Self-starting team, passionate about making finance easier, able to build rapport with customers, part of a small but passionate team of researchers, able to lean on other team members/collaborative, lots of feedback
(Interviews):
1st round 1 on 1 (with HM and Manager)
2nd Round panel style β sharing portfolio/work
- 3rd Round- technical round
Salary : $60 - $70