What are the responsibilities and job description for the Human Resource Coordinator position at Indygo?
Position Title: Human Resource Coordinator | Safety Sensitive: No |
Supervisor’s Title: Manager of Compliance | FLSA Status: Exempt |
Department: Department of People | Division: Human Resource |
*The salary range is $40,000 - $45,000 annually, commensurate with education and experience.
Onsite/No Remote Option
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Diversity: We promote, embrace, and value all individuals.
Safety: We ensure safe and secure environments.
Excellence: We strive for quality in everything we do.
Teamwork: We actively promote effective communication, collaboration, and partnerships.
Respect: We value and treat all with dignity.
BENEFITS WE OFFER
- Full-time positions with guaranteed 40 hours/week.
- Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date).
- Free on-site wellness clinic for employees and their families.
- Retirement plan (401A and 457B).
- Tuition reimbursement.
- Free IndyGo transportation for employees and their families.
- Federal Loan Forgiveness Program
POSITION PURPOSE
The HR Coordinator will support the HR department with day-to-day administrative tasks. Provides general administrative support to the HR department and first-level support to teammates through involvement in various HR processes including, but not limited to, benefits, orientation, onboarding, recruiting, and compliance.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To succeed in this role, an individual must satisfactorily perform the below functions. Reasonable accommodation may be made to ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ESSENTIAL FUNCTIONS
- Provide administrative support to the HR department and Chief People Officer. This includes scheduling meetings, correspondence, and information preparation.
- Support recruitment by scheduling interviews, reserving conference rooms, greeting candidates, and coordinating candidate communications to ensure a smooth and professional candidate experience.
- Assist with the onboarding process for new hires, including preparing new hire packets, coordinating orientations, and ensuring all necessary paperwork is completed.
- Support benefits administration by assisting with enrollment, answering employee questions, and maintaining benefits records.
- Assist in organizing company events, training sessions, and employee recognition programs.
- Review, process, and triage inbound communications through standard mail, email, voicemail, and service requests to appropriate teams within service level agreements within the case management system.
- Prepares the HR board reports, gathering all the information from each function, compiling the information, and developing the report.
- Coordinates business travel to conferences and seminars for the HR leadership team and Chief People Officer.
- Provide excellent customer service in responding to incoming calls and communications from employees and candidates. Effectively address customer questions and concerns within the scope of responsibility.
- Maintain a welcoming, safe, and secure department reception area by promptly greeting guests, employees, and candidates, providing guidance, distributing forms/documents, and answering procedural questions in accordance with IndyGo procedures, policies, and regulations.
- Process incoming mail, ensuring timely delivery to whom it is intended.
- Oversee the department’s office supply inventory and small purchase orders, per the procurement guidelines.
- Assist candidates with applying for positions virtually and utilizing onsite computers.
- Help ensure compliance with company policies and procedures by distributing policy updates and assisting with employee communications.
OTHER FUNCTIONS
- Performs related duties & responsibilities as assigned/requested.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.
- Proficiency in computer use, including proficiency with Microsoft Office, the Internet, and complex
- spreadsheets and databases.
- Ability to operate office equipment, including copiers, fax machines, and phones.
- Ability to prioritize, organize, and manage tasks and time effectively
- Ability to handle employee inquiries with professionalism and problem-solving skills.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
- Some advanced coursework in areas such as accounting or Micro Soft Office preferred
- A minimum of 5 years of HR or administrative/executive assistant
- experience or combination is preferred.
PHYSICAL DEMANDS
The physical demands described here represent those an individual must meet to perform the essential functions of this job successfully. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Ability to work in a deadline-oriented office environment.
- Ability to remain stationary at least 50% of the time.
- Some local travel may be required
IndyGo is an Equal Opportunity Employer
Salary : $40,000 - $45,000
