What are the responsibilities and job description for the Clinical Application Specialist position at Infojini Inc?
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned:
- Supports the end-user community in the effective access and use of University Hospital information resources and compliance with infrastructure and operating standards.
- Monitors and troubleshoots HL7 Protocol Application interfaces.
- Provides tier 1 support for Clinical Application, and other ancillary systems.
- Troubleshoots printing issues incorporated with University Hospital applications.
- Develops and maintains documentation as related to this position.
- Performs basic hardware repair.
- At all times, demonstrates interpersonal skills suitable for customer service environments.
- Assists with the preparation of documentation and informational materials for non-technical users.
- Relates with the end-user community in a manner that promotes confidence in the client and the image of IST as a professional service-oriented organization.
- Understands and accepts the responsibilities of working in a 24/7 environment.
- Understands and adheres to University Hospital’s compliance standards as they appear in University Hospital's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
- Keeps abreast of all pertinent federal, state and University Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
- Performs other related duties as assigned.
