What are the responsibilities and job description for the Customer Maintenance Project Manager position at Infosoft, Inc.?
Job Title: Customer Maintenance Project Manager
Pay Rate: $33.50/Hr.
Duration: 12 months
Location: Cary, NC (Hybrid - 3 days onsite, 2 days remote)
Shift:
- Shift 1: 8:00 AM – 5:00 PM
- Shift 2: 9:00 AM – 6:00 PM
- Shift 3: 10:00 AM – 7:00 PM
This position is for the Healthcare Diagnostics division.
We are looking for a Customer Maintenance Project Manager
- Manages all preventative maintenance and mandatory update work in accordance with contractual obligations and due date assignments.
- Responds to incoming customer requests for planned activity scheduling and makes outgoing contact in order to ensure all end-to-end activities occur ahead of system-specific due dates.
- Manages engagement milestones to ensure on-time completion and identify actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for maintenance performance.
- Reacts to changing priorities and is capable of engaging with customers and internal partners to reschedule planned work when required.
- Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.
Requirements:
- Bachelor’s degree or equivalent experience required
- Knowledge of SAP is a plus, but not required
- You have good PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook)
- Strong communication skills needed, both verbal and written
- Be able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performance
- Independently perform important areas of standard professional level work that typically require processing and interpreting, more complex, less clearly defined issues.
Salary : $34