Salesforce Test Lead

Infosys is seeking Salesforce Testing Lead,

As a QA Test Lead you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
• Candidate should be located in Richardson, TX or willing to travel to this location.
• Experience in software development and software development life cycles (waterfall/agile)
• Experience in Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud.
• Experience in Automation – Selenium, Provar, Copado CRT etc.
• Experience with Testing strategies and Test Execution

Preferred Experience:

• 4 years of relevant experience in Salesforce Testing and Automation.
• Have knowledge and relevant experience in Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud.
• Participate in test planning and preparation, represent QA team in scrum calls.
• Prepare Test Plan for the project.
• Prepare and share the Effort Estimation for manual as well as automation.
• Perform System Testing, System Integration Testing, End to End Testing and Automation
• Record test evidence - sufficient to demonstrate test coverage.
• Raise defects and take ownership until resolution.
• Work with business users to refine test approach, as required.
• Defining the Automation standards and best practices to be followed
• Conducting Feasibility analysis for Test cases to be automated
• Maintaining Traceability between requirements and automation scripts
• Guiding the Team in creating automation scripts
• Review test cases, test scripts, execution, and test results.
• Produce Test Completion Report.
• Undertake defects prevention activities.
• Interface with customers for issue resolution and review knowledge management activities
• Escalating risks/issues to Program Manager/Product Owner.
• Strong analytical, problem solving and Presentation Skills with strong Interpersonal and organization skills.
• Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
• Good hands-on experience in other tools like Selenium, Copado CRT, JIRA, Azure Devops.
• Co-ordinate and collaborate with multiple teams to triage/trouble shoot defects and conduct root cause analysis.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.