Audio Visual Technician

The AV Support Analyst Technician provides comprehensive audio/visual and video conferencing support to ensure reliable, high quality collaboration experiences at the San Francisco headquarters and across all North American offices. This role delivers hands on technical support for enterprise AV systems, conferencing platforms, end user computing, and basic network connectivity, while maintaining a strong focus on customer service and operational excellence.

As a key member of the Telecom & A/V team, this position plays a critical role in designing, supporting, and maintaining immersive and seamless meeting experiences for employees, executives, and external stakeholders.

NOTE: This is a 3 Month Contract with high potential of extensions!

On site presence in the San Francisco office is required three days per week (Tuesday, Wednesday, and Thursday). 8:00 AM to 5:00 PM PST. Mondays and Fridays are primarily remote, with flexibility to work on site as business needs require.

Required Skills & Experience:

• 3 years of hands on experience supporting enterprise AV systems, video conferencing solutions, and digital signage

• Strong end user support experience with Windows and macOS environments, including workspace and room booking technologies

• Proven experience providing executive level or high profile white glove technical support

• In depth knowledge of conference room AV hardware and platforms, including Zoom Rooms, Logitech, Shure, Crestron, and Logitech Scheduler/RoomMate solutions

• Ability to independently replace large-format displays and install or de install complete Zoom Room and AV setups

• Excellent communication and interpersonal skills, with the ability to engage effectively with business stakeholders, senior management, and C level executives

Compensation:

$35/hr to 45/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.