What are the responsibilities and job description for the Call Center Representative position at Insight Global?
Required Skills and Experience *
-1-2 years of experience working in customer service/call center
-High School diploma or GED
-Good communication and personality
-Adaptable and eager to learn, willing to work in a fast paced call-center
-Excellent communication and reliable
-Ability to type at least 36 WPM
Nice to Have Skills and Experience
Job Description *
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
