What are the responsibilities and job description for the Network Operations Center Technician position at Insight Global?
Must-Haves:
- 6 months computer mainframe experience
- Understanding of IT components for monitoring purposes
- Ability to work independently and stay organized
- Excellent communication
Plusses:
- Exposure to Control-M, JAMS, & ServiceNow
- Experience with App Dynamics or Splunk
Day-to-Day:
A client of Insight Global’s is looking for a NOC technician to join their team in Birmingham, Alabama for their second shift: Sunday thru Thursday, 3:00 – 11:30 pm. This individual will be proactively monitoring the data center and communication networks. You will be responsible for managing tickets and solving issues for internal customers and escalating tickets if needed. Tickets will be resolved according to Standard Operating Procedures as well as developing and maintain new NOC policies and tools. The pay rate is $20-$21/ hour.
Salary : $20 - $21