Job Title: Clinical Supervisor

Program/Department: Family Engagement Program (FEP) Southern Region

Position Type: Exempt; Full-Time 40 hours/ week – Hybrid Position (remote and on-site)

Location: Fall River

Reports to: Director of Family Engagement Services

The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard to reach and high-risk individuals and families. IHR’s mission, since our founding in 1989, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting people affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma.

Summary Statement: The Clinical Supervisor for Family Engagement Program will support IHR’s mission to develop a comprehensive continuum of care for women, families, individuals, youth and pregnant and parenting women affected by alcohol, tobacco/nicotine, and other drug use, violence/trauma, mental health challenges and other health issues by overseeing service implementation, including training in delivery of evidence-based practices and provision of intensive home- and community-based therapeutic and case management services.

Essential Responsibilities:

• Provide supervision to clinicians who are providing home-based FEP services, including a minimum of bi-weekly individual supervision, and support Director of Family Engagement Program as needed in facilitation of FEP regional team meetings.
• Work with Director of Family Engagement Program and IHR Intake Specialist on maintaining full caseloads, managing referrals and client assignments for all staff in the region, including reaching out to DCF area offices and Family Networks representatives when openings available.
• Work with Director of Family Engagement Program to maintain updated license and required certifications.
• Maintain ongoing and regular communication with lead and DCF area office contacts
• Attend all relevant DCF and Family Networks meetings and support Director of Family Engagement Program in leadership of these meetings as needed.
• Provide ongoing training and technical assistance on the implementation of evidence-based practices used in the program.
• Maintain electronic health records documentation for supervisory position and ensure clinicians adhere to agency policies and procedures, including licensing regulations and accreditation standards.
• Maintain centralized caseload data for all FEP referrals and open cases
• Maintain supervision documentation within SharePoint.
• Assist in development of program reports and contract management responsibilities including compliance with performance standards, achievement of service goals and objectives, and adherence to timelines.
• Attend all program and agency meetings as determined, including FEP statewide, case consultation, etc.
• Meet regularly with supervisor for clinical and administrative supervision.
• Ensure use of DCF’s Virtual Gateway per DCF requirements.
• Provide supervisory coverage for other clinical supervisors, including facilitation of case conferences, as needed.
• Recruit, hire, and train new FEP Southern staff as needed based on referral demand

Additional Responsibilities (As designated by Director of Family Engagement Program and Parenting Services **):

• Maintain an active caseload of 2-3 FEP/ outpatient clients, providing mental health and substance use treatment for families in home-based setting.
• Provide home and community-based outreach, engagement, behavioral health treatment and case management to families who are involved with the Department of Children and Families (DCF) in the Southern region of MA.
• Conduct comprehensive bio-psycho-social assessments and individualized treatment plans related to substance use/mental health, trauma, relapse prevention, recovery support and treatment retention.
• Assist families to identify and access community treatment, support and other resources.
• Work closely in collaboration with DCF professionals involved with the family.
• Communicate with IHR’s main office in Watertown with cloud-based shared calendars, timesheets and check in with supervisors.
• Attend team and agency staff meetings.

Competencies:

• Leadership
• Coaching and mentoring
• Cross system teamwork and collaboration
• Strategic planning and program development
• Project management and presentation skills
• Hiring and staff supervision
• Workforce development
• Clear communication
• Highly organized
• Strong teamwork
• Self-motivation, ability to work independently
• Problem-solving skills
• Adaptability and flexibility
• Development and continual learning
• Commitment to diversity, equity, and inclusion
• Regular attendance and punctuality are required

Qualifications/Requirements:

• Advanced degree in social work, counseling, psychology or related field required; independent clinical license (LICSW, LMHC) required.
• Bi-lingual/bi-cultural (Spanish/English) candidates strongly encouraged to apply.
• Previous clinical experience in the fields of substance use, co-occurring mental health and trauma issues required.
• Previous clinical experience either within the child welfare system or as a collateral provider.
• Experience providing home-based services, community outreach and case management.
• Familiar with community-based resources especially in the Southern region of MA.
• Strong clinical and supervision skills – experience supervising bachelors and masters-level clinicians.
• Strong administrative organization and ability to maintain complete and accurate electronic health records.
• Ability to work effectively with diverse cultural groups.
• Good organizational and communication skills, both oral and written.
• Self-starter with ability to work independently.

Other Requirements: (If Applicable)

• Valid driver’s license, good driving record, and regular access to a reliable vehicle.
• Business Class Rider on Motor Vehicle Insurance, if transporting clients. (Reimbursable; required within one month of start of job).

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift products and supplies weighing up to 10 pounds. Reasonable accommodation will be made for otherwise qualified individuals with a disability. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Equal Opportunity Employer:

IHR is proud to be an equal opportunity employer, seeking to create an inclusive and diverse environment. All employees and qualified applicants will receive consideration for employment without regard to race, color, religion, sex including pregnancy, gender identity, and sexual orientation, parental status, national origin, age, disability, genetic information including family medical history, political affiliation, military service, or other non-merit-based factors.