What are the responsibilities and job description for the CIS Housing Navigator position at Institute for Human Service?
Essential Functions
- Meet consumer outcomes by determining the objectives needed to reach the client’s recovery goals and identifying service needs that may or may not include contact with individuals, families, guardians, and/or significant others if the client desires
- Ensure that eligible clients are registered with the appropriate programs and are authorized to receive services
- Develop and ensure that each client has a current individual service plan; develop a transition/discharge plan for each client no longer meeting the criteria for the level of care.
- Advocate on behalf of each client; coordinate, monitor and evaluate services with collateral contacts.
- Provide supportive counseling or problem-solving activities to assist individuals in developing and maintaining the supports necessary to manage their illness
- Provide face-to-face direct service contact for each client a minimum of two time per month or as directed/needed
- Ensure consumers understand their rights as recipients of mental health services, including informed consent and risks and benefits of treatment on an ongoing basis
- Responsible for the integrity of the clinical record and consumer files including the completion and maintenance of all required clinical and administrative documentation according to IHS standards
Respect and maintain the confidentiality of the guests/clients served.
- Networks with community agencies as appropriate
- Utilizes IHS resources in an appropriate and responsible manner
Attends all scheduled supervision, departmental/team staff and General Staff Meetings
Perform other duties and accept responsibilities as assigned
- Problem Solving
- Clinical Skills
- Organization
- Cooperation and Teamwork
- Quality of Work
- Reliability
- Crisis management/Crisis Intervention
- Knowledge of community resources, levels of care, as well as the standards for care within the community resources
The ability to understand the benefit provisions of an insurer, the various types of payers, as well as the public funding programs to which a patient might be entitled.
Required Knowledge/Skills/Abilities
Knowledge of CIS contract and standards
- Collaborate and communication in an exceptional manner
- Adapt to a complex and rapidly changing work environment
- Possess personal qualities of integrity, patience and commitment to mission.
- Flexible and able to multitask; can work within an ambiguous, fast-moving environment.
- Clinical/Housing
Case Management Process. Assessment; Planning; Implementation; Coordination
- Bachelor’s Degree in Human Services, Social Work or related field from an accredited university.
One to two years of direct case management or supportive Housing services experience working with homeless or other disenfranchised individuals.
- Master’s degree in Psychology, Human Services or related field.
- Two years case management experience in nonprofit setting serving homeless individuals.
- Experience navigating healthcare, human services and substance abuse systems of care.
Valid Driver’s License and clean traffic abstract.
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is an employer of National Service.
Salary : $40,000 - $45,000
