What are the responsibilities and job description for the COMMUNICATIONS TEAM LEADER position at Iredell Health System?
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Job Type
Full-time
Description
The Communications Team Leader, is responsible for overseeing the communication staff and their responsibilities, monitoring their performance, attendance and schedule. The Communications Team Leader is responsible for assisting the Operations Manager with patient concerns, meetings, scheduling and maintaining day to day operational needs for the department.
Requirements
Associates Degree in a related field required; Bachelor’s Degree preferred. Management/leadership experience preferred. Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring alarms/codes preferred. Computer skills including knowledge of business software. Clerical experience preferred. Must have the ability to pay close attention to detail. Ability to multi-task Self-motivated Excellent Customer Service Skills
Job Type
Full-time
Description
The Communications Team Leader, is responsible for overseeing the communication staff and their responsibilities, monitoring their performance, attendance and schedule. The Communications Team Leader is responsible for assisting the Operations Manager with patient concerns, meetings, scheduling and maintaining day to day operational needs for the department.
Requirements
Associates Degree in a related field required; Bachelor’s Degree preferred. Management/leadership experience preferred. Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring alarms/codes preferred. Computer skills including knowledge of business software. Clerical experience preferred. Must have the ability to pay close attention to detail. Ability to multi-task Self-motivated Excellent Customer Service Skills