What are the responsibilities and job description for the Operations Manager position at Ironclad Environmental Solutions?
Ironclad Environmental Solutions is America's Top Choice for specialty containment needs. We provide waste management services and specialty-containment solutions to a wide range of industrial sectors throughout the US. Ironclad Environmental Solutions has that small company feel, with the resources a big company can supply. If you're reliable, trustworthy, and not afraid to get hands-on to deliver for people who depend on you, then you will thrive on our diverse and talented team of professionals.
About the Job :
The Operations Manager is responsible for driving the operational success of the business. This role oversees safety initiatives and training, while implementing and evaluating key performance indicators and standard operating procedures. Success will be achieved by executing both short- and long-term strategies to enhance operational excellence in safety, quality, delivery, cost control, and inventory management.
Key Responsibilities :
- Ensure compliance with Ironclad Safety, Transportation, and Environmental Policies, supporting health and safety through training, assessments, and workplace improvements.
- Implement and maintain standard work instructions with strong training and communication initiatives.
- Collaborate with Branch Managers, Regional Managers, and corporate departments to execute strategic initiatives and meet Key Performance Indicators (KPIs).
- Optimize fleet and labor utilization to meet customer demand in alignment with Operations Directors.
- Conduct quarterly inventory counts for fleet, rolling stock, and PPE to ensure proper maintenance and accountability.
- Utilize capacity planning tools to support Unit on Rent (UOR) growth and manage Value Added Products and Services (VAPS) inventory.
- Train and monitor service employees on Standard Work Instructions, ensuring branch staffing and process implementation.
- Provide safe, timely, cost-effective, and high-quality delivery of services through proper systems and support.
- Lead periodic branch assessments to evaluate performance and drive training and development.
- Use the Net Promoter Score (NPS) system to address internal issues and ensure customer satisfaction.
- Ensure on-time deliveries, returns, and high product quality (
Job Qualifications :
Why Join Us :
At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today!
Disclaimer : This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions. Ironclad Environmental Solutions is veteran-friendly. If you have military experience, we'd love to hear from you! Disclaimer : This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
