What are the responsibilities and job description for the Rental Technician: JH Sports - Winter Seasonal position at Jackson Hole Mountain Resort Corporation?
Jackson Hole Mountain Resort
JOB DESCRIPTION
Position Title: JH Sports Rental Technician
Reports To: JH Sports Rental Manager
Department: Retail
Classification: FT/PT/Seasonal
FLSA: Non-Exempt
General Purpose:
To work with JH Sports Rental guests to provide an exceptional & efficient rental experience.
Essential Functions:
- Provide consistent exceptional customer service
- Assist guests through the JH Sports rental process, focusing on the guest experience and efficiency of rental form time
- Properly utilize the RTP rental system to ensure all equipment is correctly checked out and checked in when returned
- Work with the Rental Manager and Rental Supervisor to analyze and reach goals on flow efficiency & rental form time
- Consistently monitor the guest flow and work with the Lead & Supervisor to expedite the rental process
- Understand and communicate the rental & demo equipment packages and features to ensure the best match for the guests
- Ensure all equipment is returned efficiently and properly in the RTP rental system
- Work with supervisor to maintain Rental Shop presentation standards
Other Functions:
• Maintain cleanliness of store
• Assist in physical inventory counts
-- Employees are held accountable for all duties of this job--
Job Qualifications:
Knowledge, Skills, and Ability:
-basic knowledge of the ski/snowboard industry and the Jackson Hole Mountain Resort
-basic knowledge of rental operations
-outgoing personality
Education or Formal Training:
-none
Experience:
- rental/retail experience-preferred
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
