What are the responsibilities and job description for the HRBP - Workforce Optimization position at JD.COM?
Job Summary
The Supplier Management & Labor Optimization Specialist is responsible for sourcing, managing, and optimizing third-party labor suppliers to ensure cost efficiency, service quality, and operational continuity across warehouse and logistics operations. This role partners closely with Operations, Finance, and HR to improve labor utilization and vendor performance.
Key Responsibilities
Source, evaluate, and manage staffing agencies and labor service providers
Lead contract negotiation, rate benchmarking, and cost optimization initiatives
Monitor supplier KPIs including attendance rate, fulfillment rate, turnover, and productivity
Reconcile vendor invoices and resolve discrepancies related to hours, bonuses, and incentives
Analyze labor demand forecasts and recommend optimized workforce allocation strategies
Coordinate with warehouse and transportation teams to address urgent labor needs
Ensure supplier compliance with company policies, labor laws, and safety standards
Develop standardized SOPs for vendor onboarding, performance review, and offboarding
Qualifications
Bachelor’s degree in Human Resources, Business, Supply Chain, or related field
2 years of experience in supplier management, workforce planning, or vendor operations
Strong analytical skills with experience using Excel, HRIS, or labor tracking systems
Experience working with staffing agencies or third-party labor vendors preferred
Excellent communication and negotiation skills
Preferred Skills
Experience in logistics, warehousing, or manufacturing environments
Familiarity with labor cost modeling and productivity metrics
Ability to manage multiple vendors in a fast-paced environment