What are the responsibilities and job description for the Assistant Manager position at Jersey Mike's Subs?
Join Our Leadership Team – Jersey Mike’s Subs
Managers, Manager in Training (MIT), and Shift Leads
Location: Blacksburg, VA 24060
Job Type: Full-Time
Shift Availability: Day and Night Shifts Required
Our Story
Since 1956, Jersey Mike’s has been making amazing subs with a commitment to A Sub Above in every area—from food quality to customer service to leadership development.
Our culture is rooted in a strong sense of community, a spirit of giving, and a relentless focus on personal and professional growth. When you walk into our stores, you feel the energy. When you join our team, you join a family that cares about lifting each other up.
We know that great teams create great customer experiences—and that starts with building great leaders.
Why Work with PG1 of Jersey Mike’s?
Career growth: We promote from within
Proven leadership development track
Values-driven company: integrity, teamwork, and excellence
Fun, fast-paced, people-first environment
Strong mentorship and hands-on learning
Position Overview: Manager in Training (MIT)
As an MIT, you’ll begin a 90-day structured training program designed to build your skills across every area of store operations. You’ll learn by doing—growing into a leader capable of managing a store, building high-performing teams, and delivering outstanding guest experiences.
Your Training Path: 3 Levels
Level 1 – Operator in Training
Learn and master fundamentals: opening, closing, slicing, prepping, sub-making.
Level 2 – MIT Development
Build speed and consistency while practicing shift leadership and coaching.
Level 3 – Leadership Execution
Take ownership of daily operations: scheduling, ordering, training, and leading your team to success.
Career Progression
Crew → Shift Leader → MIT → Manager → Lead Assistant Operator → Store Operator
Our operators often start as sandwich makers. We’re proof that hard work and great training build real careers.
Key Responsibilities
Lead by example in all stations—opener, closer, slicer, sub maker
Uphold store standards in food quality, safety, speed, and service
Motivate and coach team members daily
Handle prep, inventory, and scheduling duties
Participate in management meetings and strategy sessions
Deliver an exceptional customer experience—every guest, every time
Represent the Jersey Mike’s brand with pride, professionalism, and heart
Compensation During Training
Base Pay: $13.00–$16.00/hour (based on experience)
Guaranteed Tips: $2.00 /hour
Total Guaranteed Pay: $15.00–$18.00/hour
If your tips don’t meet this minimum, we’ll make up the difference
Compensation & Benefits Upon Promotion
Lead Assistant Operator:
Up to $19.00/hour overtime (45-hour workweek)
Paid vacation and holidays
Year-end bonus eligibility
Estimated annual income: $44,460
Store Operator:
Up to $74,000/year with performance bonuses
Paid vacation and holidays
Bonuses tied to food cost, labor, and sales performance
All Team Members Enjoy:
Free meals on shift
Health, dental, and vision insurance
401(k) with company match
Flexible schedules
Paid training
Qualifications & Expectations
Must be at least 18 years old to operate slicer
Must have reliable transportation
1 year QSR experience preferred
Serve Safe Certification preferred (or willingness to obtain)
High school diploma or equivalent
Must complete 90-day probationary MIT program
Must score 90% on final evaluation and complete training modules
PG1 Leadership Culture
Our 3 Nonnegotiables:
Profitability – Make smart decisions that grow sales and manage costs
Constant Training – Lead 14-foot training sessions daily and develop your team
Store & Staff Presentability – Keep stores clean, teams sharp, and energy high
12 Traits of a Great Leader:
Integrity
Vision and clear goals
Lead by example
Active listening
Presence and curiosity
Empowering others
Team-first mentality
Celebrating wins
Honest feedback
High expectations
Respect in all actions
Commitment to growth
What We Look for in Candidates
Positive attitude and strong work ethic
Ability to multitask in a fast-paced environment
Desire to grow into leadership
Reliability, coachability, and pride in your work
Great customer service with a great big smile!
Salary : $44,460 - $74,000
