What are the responsibilities and job description for the Occupancy Planner position at JLL?
What this job involves:
The Occupancy Planner will support workplace strategies on various projects and assignments. You will be part of a planning team that solves occupancy and space issues within the framework of the workplace program guidelines and metrics. You will interact with our client's internal CRE (Corporate Real Estate) team and Line of Business partners. You will also work as part of a diverse and integrated team delivering a modern workplace including space and occupancy planning, move planning, and project management. We'll expect you to work independently and manage your time to meet deadlines.
Relationship Management / Delivery
Building relationships with your end user customers will be key to understanding their business needs, promoting workplace solutions and concepts to them, and resolving their workplace issues.
You'll be on point to answer questions about the workplace program, space and occupancy, allocations, and utilization for your assigned buildings or business units. You'll be familiar with the workplace at each site and use that knowledge to manage and resolve requests.
To be successful in this role, you should be able to see the small moving parts that make up the big picture, and effectively communicate and collaborate with our move coordination team to help plan strategic migration schedules and tactical moves.
You'll keep on top of things as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests.
Occupancy Planning Expertise
You're able to effectively gather the customer's workplace requirements/scope by asking the right questions and actively listening to understand the underlying business needs.
You'll need to manage space requests and move work orders to ensure timely completion and regulatory compliance.
You'll proactively develop space solutions including stacking plans, block plans, allocation plans, and/or adjacency diagrams.
Creative and analytical thinking is natural to you, enabling you to aggregate data from multiple sources and provide options for client decision-making.
You'll partner with a wide variety of teammates that will depend on the work you do.
You'll work on a diverse range of projects, spanning co-location, scenario planning, modern workplace transformation, space densification, and restacking for existing and new properties to drive portfolio optimization
You'll develop block plans to convey future use of space and/or layouts, using graphic tools e.g. AutoCAD.
Your participation in the development of the business case for real estate action will ensure the team considers business requirements, client programs/initiatives, time constraints, and projected demand for space.
You're accurate and thorough with your scope documentation, including options for pricing, execution plans, and handoff to project management.
Workplace Analytics
Report on workplace utilization, building data, organizational data, and occupancy metrics at the campus, metro, or regional level using business intelligence dashboards, CAFM/IWMS, MS Excel.
Manage allocations and data accuracy using a CAFM/IWMS database.
Ensure all seat assignments comply with adjacency requirements and deliver timely resolution of non-compliant seat assignments.
Perform physical space audits/walkthroughs as required to ensure the success of relocation projects.
Sound like you? To apply you will need to possess:
A working knowledge of occupancy utilization, workplace strategy, office design principles, and trends such as the mobile or collaborative workplace; literacy in reading and interpreting floor plans
Great relationship-building skills and a client experience focus
Responsiveness and initiative to ensure project commitments and goals are accomplished on time
Highly organized with strong skills in managing client information, project details, priorities, and deadlines, consistently demonstrating a high level of performance
Excellent written and verbal communication skills; able to understand complex ideas and communicate them to others on the account
Knowledge in utilization data analysis; gathering, analyzing, and interpreting data
Familiar with desk-sharing concepts and methodologies Advanced skills in Microsoft Excel (pivot table, V-lookup, charts, formulas) and Microsoft PowerPoint (graphics, layouts, storytelling)
Proficient in CAFM/IWMS database (i.e., FMS, Manhattan, Tririga, Archibus, or similar) and graphic tools (i.e., Adobe, SketchUp, AutoCAD, or similar)
Bachelor's Degree required
Possess a minimum of two years of professional experience in corporate real estate either as a vendor providing services to corporate clients or as an in-house professional in a corporate setting with a focus on areas such as occupancy planning, space management, interior office design, renovations, furniture planning, move coordination, or related facilities functions.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Occupancy Planner will support workplace strategies on various projects and assignments. You will be part of a planning team that solves occupancy and space issues within the framework of the workplace program guidelines and metrics. You will interact with our client's internal CRE (Corporate Real Estate) team and Line of Business partners. You will also work as part of a diverse and integrated team delivering a modern workplace including space and occupancy planning, move planning, and project management. We'll expect you to work independently and manage your time to meet deadlines.
Relationship Management / Delivery
Building relationships with your end user customers will be key to understanding their business needs, promoting workplace solutions and concepts to them, and resolving their workplace issues.
You'll be on point to answer questions about the workplace program, space and occupancy, allocations, and utilization for your assigned buildings or business units. You'll be familiar with the workplace at each site and use that knowledge to manage and resolve requests.
To be successful in this role, you should be able to see the small moving parts that make up the big picture, and effectively communicate and collaborate with our move coordination team to help plan strategic migration schedules and tactical moves.
You'll keep on top of things as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests.
Occupancy Planning Expertise
You're able to effectively gather the customer's workplace requirements/scope by asking the right questions and actively listening to understand the underlying business needs.
You'll need to manage space requests and move work orders to ensure timely completion and regulatory compliance.
You'll proactively develop space solutions including stacking plans, block plans, allocation plans, and/or adjacency diagrams.
Creative and analytical thinking is natural to you, enabling you to aggregate data from multiple sources and provide options for client decision-making.
You'll partner with a wide variety of teammates that will depend on the work you do.
You'll work on a diverse range of projects, spanning co-location, scenario planning, modern workplace transformation, space densification, and restacking for existing and new properties to drive portfolio optimization
You'll develop block plans to convey future use of space and/or layouts, using graphic tools e.g. AutoCAD.
Your participation in the development of the business case for real estate action will ensure the team considers business requirements, client programs/initiatives, time constraints, and projected demand for space.
You're accurate and thorough with your scope documentation, including options for pricing, execution plans, and handoff to project management.
Workplace Analytics
Report on workplace utilization, building data, organizational data, and occupancy metrics at the campus, metro, or regional level using business intelligence dashboards, CAFM/IWMS, MS Excel.
Manage allocations and data accuracy using a CAFM/IWMS database.
Ensure all seat assignments comply with adjacency requirements and deliver timely resolution of non-compliant seat assignments.
Perform physical space audits/walkthroughs as required to ensure the success of relocation projects.
Sound like you? To apply you will need to possess:
A working knowledge of occupancy utilization, workplace strategy, office design principles, and trends such as the mobile or collaborative workplace; literacy in reading and interpreting floor plans
Great relationship-building skills and a client experience focus
Responsiveness and initiative to ensure project commitments and goals are accomplished on time
Highly organized with strong skills in managing client information, project details, priorities, and deadlines, consistently demonstrating a high level of performance
Excellent written and verbal communication skills; able to understand complex ideas and communicate them to others on the account
Knowledge in utilization data analysis; gathering, analyzing, and interpreting data
Familiar with desk-sharing concepts and methodologies Advanced skills in Microsoft Excel (pivot table, V-lookup, charts, formulas) and Microsoft PowerPoint (graphics, layouts, storytelling)
Proficient in CAFM/IWMS database (i.e., FMS, Manhattan, Tririga, Archibus, or similar) and graphic tools (i.e., Adobe, SketchUp, AutoCAD, or similar)
Bachelor's Degree required
Possess a minimum of two years of professional experience in corporate real estate either as a vendor providing services to corporate clients or as an in-house professional in a corporate setting with a focus on areas such as occupancy planning, space management, interior office design, renovations, furniture planning, move coordination, or related facilities functions.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
