What are the responsibilities and job description for the Technology Advisor position at JLL?
About the Tech Advisory & Sales Team
Find out more about this role by reading the information below, then apply to be considered.
The Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology, and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD's world-renowned expertise, we can unveil untapped opportunities to shape the future of real estate for a better world.
Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected, and address every aspect of the employee experience and their well-being.
Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware, and technology services, as well as innovations from venture-backed companies. Our best-of-breed portfolio is designed to meet and exceed the industry's demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space.
Role Purpose
The Tech Advisor is aligned to priority accounts where growth potential, NPS, or other divisional priorities demand a high-performing leader capable of cross-functional CRE technology advisement. The role is centered on a technology advisory function to this subset of prioritized accounts to influence technology adoption and tech-enabled growth. The Technology Advisor communicates and educates the technology strategy for JLL and the division as an integrated part of the account leadership teams.
Key responsibilities include :
- Development of technology strategy and roadmaps to encourage growth and solve key areas of client feedback and pain in assigned priority accounts.
- Identify and assess technological opportunities to enhance client operations and drive value.
- Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes.
- Participate and / or lead strategic account planning sessions, providing technology-focused input and guidance.
- Proactively identify and address potential technology-related challenges within priority accounts working with sales teams to qualify sales opportunities.
- Contribute to the creation of technology-focused business cases and ROI analyses for clients.
- Develop and implement tailored technology strategies to drive adoption and tech-enabled growth within assigned accounts.
- Develop and deliver presentations on JLL's technology strategy to key stakeholders and decision-makers.
- Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.
- Own direct follow-up on client NPS pain points and feedback with concerted action plans.
- Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution.
- Facilitate cross-functional collaboration to leverage JLL's full range of tech-enabled solutions.
- Measure and report on the impact of technology initiatives on account performance and client satisfaction.
- Support the development and refinement of JLL's overall technology strategy based on insights gained from priority accounts.
The Candidate Experience
Behavioral Competencies
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