Field Services Engineer

Field Service Engineer II (CON)

Talladega, AL

1st shift

Contract

Job Summary

The ESA Aftermarket Field Service Engineer (FSE) II role will work closely with operational level (O-Level) customers to define sustainment and support needs for avionics systems on the F-16, F/A-18, F-15, V-22, AH-64 and other platforms. The FSE will support the capture of new business to assure the continued success and growth of the Aftermarket business unit. Frequent travel to customer locations both in the US and International locations including the Middle East, Asia, South America and Europe will be required.

Responsibilities and Tasks (listed in bullet format) in order of priority to be successful

• Travel to customer sites to evaluate the sustainment and support needs of customers operating F-16s, F/A-18s, F-15s, V-22s, AH-64s and other platforms
• Make recommendations on repairs, spares and test equipment to improve customers’ operational readiness
• Provide technical support to O-level customers for the test and evaluation of avionics including: Head Up Displays (HUDs), Multi-Function Displays (MFDs), Fire Control Radars, Electronic Warfare Systems, Communication / Navigation and other electronics systems.
• Identify, qualify and support new business capture opportunities with US and international customers related to avionics and electronics sustainment. · Document and report on system performance, issues, and resolutions for continuous improvement
• Participate in the development and delivery of training programs for customers and team members.
• Establish and maintain direct, personal relationships with key customers.
• Establish and maintain relationships with key personnel within ESA and ESL
• Continuously assess ES Aftermarket capabilities against customer needs and requirements.
• Assess and make recommendations for ESA Aftermarket to partner with ESL and/or other companies where opportunities exist for new business.
• Collaborate with engineering teams to support the design and implementation of system modifications
• Other related duties as assigned by supervisor.

Education, Experience & License or Certification

• Extensive experience in operational level testing and troubleshooting of avionics systems on the F-16 or similar platform including: HUDs, MFDs, Comm/Nav, Radars and EW.
• Bachelor’s degree in engineering or 15 years of Hands-on Electronics Repair Experience

Skills and Abilities

• Strong analytical and problem-solving skills with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
• Proficiency with diagnostic tools and test equipment related to avionics systems.

Preferred Skills:

• Knowledge of military standards and protocols related to avionics, radar and electronic warfare systems.
• Experience with system integration and testing of complex electronic systems.
• Certifications in relevant technologies or systems are a plus.

Travel/Physical Requirements

• Extensive travel required to visit customer sites in US and International locations including: Middle East, Asia, South America and Europe.