Junior Business Systems Analyst

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Job Summary:

UC Santa Barbara is a leading public institution recognized for its excellence in various fields of study. The Business Systems Analyst (BSA) is responsible for managing and supporting information systems and applications, focusing on automating internal processes and improving customer service. The role involves project management, vendor management, and business analysis to enhance IT services for the campus community.

Responsibilities:

• Apply technical expertise and business analysis concepts to identify, evaluate, and define complex scope and objectives with an understanding of applicable business practices, processes, systems and industry standards to meet user needs.

• Gather, analyze, prepare, and summarize business and user needs, document requirements, develop project proposals, and revise existing system and process logic issues as necessary.

• Create complex specifications for systems to meet user requirements.

• Participates in the development of complex user interface designs.

• Interview users, observe and analyze work processes, and review current systems usage and available documentation.

• Help the business users clearly identify and understand their processes, roles, relationships, and dependencies.

• Analyze system requirements from cost, development, deployment, capacity, flexibility, and support perspectives.

• Analyze business process automation needs, recommend and implement changes in processes and procedures, and/or work with developers or vendors to implement solutions.

• Researches vendor solutions based on user requirements; defines any "gaps" and develops recommendations for vendor software implementations, custom development, or a combination of the two.

• Proposes alternative solutions and recommends a preferred solution.

• Create new and modify existing reports as needed using SQL or other reporting tools.

• Extract data and produce reports and audits as requested.

• Manage external interfaces and in coordination with the department staff, maintain application data mappings and migrations for application upgrades and integrations with external systems.

• Coordinate and manage upgrades and patches to all applications used in the department.

• Monitor for Federal, State, or UC regulation changes and propose solutions to meet the requirements.

• Perform some system administration tasks including, but not limited to data uploads and downloads, system/application document management, application field configuration, and daily monitoring and alerts.

• Manage and coordinate application data integration processes and data integration issue resolution.

• Coordinate with department staff to help ensure accurate Federal, State, UC, and/or Campus reporting and/or evaluate and resolve reporting issues resulting from data errors.

• OISS Specific Duties: For the sole purpose of implementing and testing required changes to the Sunapsis application and its integration with the federal SEVIS reporting system, in coordination with the OISS staff, hold the role of a federal "Designated School Official and Alternate Responsible Officer."

• Provide technical expertise in identifying, evaluating, and developing complex systems and procedures.

• Initiate and coordinate all IT/IS-related projects from initiation through closure, including initial requirements gathering, analysis, fit/gap analysis, procurement, project scheduling, environment and system setup, data migrations, testing, and execution and closure phases of the project.

• Organize and coordinate the development, enhancement, or integration of OISS applications.

• Work directly with vendors and departments and oversee the implementation of new applications to meet departmental needs or requirements.

• Serve as the primary contact person with information system vendors for the integration of a variety of functionalities.

• Participate in functional and/or cross-functional teams to address complex business or systems issues.

• Collaborate with Campus partners to establish department IT-related goals and priorities.

• Provide recommendations and facilitate cooperative decisions.

• Coordinate with other IT colleagues, vendors, and users to support Campus partners and their systems.

• Contribute to and participate in project committees to implement enhancements or changes to technology.

• Collaborate with off-campus entities to determine new initiatives and directions.

• Plan and execute test plans for new systems, applications, and/or features, including developing test data sets.

• Provide support and training on new applications.

• Ensure systems, applications, or features meet Campus partner requirements.

• Develop and maintain system, training, and user documentation.

• Perform other duties as assigned.

Qualifications:

Required:

• Bachelor’s Degree in related area and/or equivalent experience / training.

• 1-3 years Business Analysis, Business Systems Analysis, and/or Systems Implementation experience.

• Must be a Permanent US Resident or US Citizen.

• Satisfactory conviction history background check.

Preferred:

• Thorough knowledge of business and process analysis functions.

• Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.

• In depth understanding and skill in process and system requirements documentation standards, such as User Story creation, Use Case modeling, and narrative description.

• Thorough knowledge of related area of IT.

• Demonstrated ability to work with others from diverse backgrounds.

• Self-motivated and works well independently or as part of a team.

• Demonstrated strong, effective communication and interpersonal skills.

• Demonstrated ability to work with and to effectively communicate technical information to technical and non-technical stakeholders at various levels of an organization.

• Ability to learn effectively and quickly apply acquired knowledge.

• Demonstrated problem solving skills.

• Broad, general knowledge related to software design.

• Demonstrated test planning, design, and execution skills.

Company:

UC Santa Barbara is consistently recognized for excellence across broad fields of study. Founded in 1891, the company is headquartered in Santa Barbara, CA, US, with a team of 5001-10000 employees. The company is currently Late Stage.