Telecommunicator

Description

The Johnston County Communications Department has a full-time 911 Telecommunicator (Dispatcher) position available. Preferred applicant is highly experienced and trained with DCI, EMD, EFD and/or EPD certifications. Certifications will be reviewed.

Located in the eastern half of North Carolina and part of the Research Triangle Region, Johnston County is part of the fastest growing region of the state. Johnston County is the fastest growing county in the state with a population of 216,000 residents.

Hiring salary range is commensurate with experience and excellent benefits package available. Benefits include health, dental, vision, retirement,401k, paid holidays, sick leave, and more.

**Preference will be given to applicants who have prior 911 Telecommunication experience.**

• Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

**Initial Telecommunicator candidates will receive an invitation to complete an online assessment. This assessment will be emailed from a third party so please monitor your email for "TestGenius"**

Duties and Responsibilities

Position is responsible for answering 911 emergency phone and administrative phone lines, dispatching law enforcement, fire and EMS to emergency and non-emergency situations by two-way radio.

Knowledge, Skills and Abilities

Successful candidate must possess good computer skills, ability to multitask and work under pressure. Ability to work a rotating 12 hour shift. Prior 911 dispatch experience and certifications highly preferred.

Desired Education and Experience

Graduation from high school and some related communications, dispatching or reception work experience preferred; or an equivalent combination of education and experience. Candidates must possess or obtain certification in emergency medical, emergency fire and emergency police dispatch. Please list all applicable experience on application.

Johnston County provides a comprehensive, affordable insurance and benefits program.

Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

• This description applies to benefits eligible positions.