What are the responsibilities and job description for the ServiceNow Senior ITSM Consultant position at JPS Tech Solutions?
Job Category: ITMS servicenow
Job Type: Onsite
Job Location: Plano Texas
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
C2C: Contract - W2
Job Description
Visa Requirement:
We are considering candidates who are authorized to work in the United States under the following visa categories only: H4-EAD, GC Holder, GC-EAD, or U.S. Citizen (USC).
Job Overview
We are seeking a highly experienced ServiceNow Senior ITSM Consultant to design, implement, and support IT Service Management (ITSM) solutions. The ideal candidate will have extensive hands-on experience with ServiceNow modules and a strong understanding of ITIL processes. This role involves configuring and customizing ServiceNow, integrating with third-party tools, and providing guidance to business stakeholders and end-users.
Key Responsibilities
Implement, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, and Knowledge Management.
Gather and analyze business requirements and translate them into ServiceNow solutions.
Configure workflows, business rules, client scripts, UI policies, and notifications.
Support integrations with third-party tools using REST/SOAP APIs where required.
Perform system testing, troubleshooting, and issue resolution.
Create technical and functional documentation for implemented solutions.
Provide post-implementation support and user training.
Ensure solutions follow ITIL and ServiceNow best practices.
Required Qualifications
10 years of hands-on experience with ServiceNow ITSM modules.
Strong understanding of ITIL processes and best practices.
Proficiency in workflow configuration, scripting, and automation within ServiceNow.
Experience with integration tools and APIs (REST/SOAP).
Excellent analytical, problem-solving, and documentation skills.
Strong communication and stakeholder management skills.
Apply Online
Your Name *
Your Phone Number *
Your Email Address *
Job id *
What is your current U.S. visa or immigration status? *
Select
Where are you currently located at? *
W2 or C2C *
Select
How many years of total experience do you have? *
How many years of relevant experience you have? *
Do you require H1B sponsorship? *
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Job Type: Onsite
Job Location: Plano Texas
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.
C2C: Contract - W2
Job Description
Visa Requirement:
We are considering candidates who are authorized to work in the United States under the following visa categories only: H4-EAD, GC Holder, GC-EAD, or U.S. Citizen (USC).
Job Overview
We are seeking a highly experienced ServiceNow Senior ITSM Consultant to design, implement, and support IT Service Management (ITSM) solutions. The ideal candidate will have extensive hands-on experience with ServiceNow modules and a strong understanding of ITIL processes. This role involves configuring and customizing ServiceNow, integrating with third-party tools, and providing guidance to business stakeholders and end-users.
Key Responsibilities
Implement, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, and Knowledge Management.
Gather and analyze business requirements and translate them into ServiceNow solutions.
Configure workflows, business rules, client scripts, UI policies, and notifications.
Support integrations with third-party tools using REST/SOAP APIs where required.
Perform system testing, troubleshooting, and issue resolution.
Create technical and functional documentation for implemented solutions.
Provide post-implementation support and user training.
Ensure solutions follow ITIL and ServiceNow best practices.
Required Qualifications
10 years of hands-on experience with ServiceNow ITSM modules.
Strong understanding of ITIL processes and best practices.
Proficiency in workflow configuration, scripting, and automation within ServiceNow.
Experience with integration tools and APIs (REST/SOAP).
Excellent analytical, problem-solving, and documentation skills.
Strong communication and stakeholder management skills.
Apply Online
Your Name *
Your Phone Number *
Your Email Address *
Job id *
What is your current U.S. visa or immigration status? *
Select
Where are you currently located at? *
W2 or C2C *
Select
How many years of total experience do you have? *
How many years of relevant experience you have? *
Do you require H1B sponsorship? *
Select
Upload Resume *
Choose a file
No file chosen.
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