What are the responsibilities and job description for the HR and Account Manager position at JS Benefits Group?
Company Description
JS Benefits Group is a leading Employee Benefits and HR consultancy based in Newtown, PA. With over 25 years of experience, we work with employers in the Mid-Atlantic region and offer a range of Group Benefits and HR Consulting services. Our core principles include superior customer service, strategic partnerships, proactive approaches, and cutting-edge technology to simplify benefit management.
Role Description
This is a full-time hybrid role for an HR and Account Manager at JS Benefits Group. This is a dual role that involves providing customer service, handling employee relations, and overseeing account management tasks. In addition, the HR and Account Manager combines elements of both roles, focusing on providing HR solutions to clients and overall client support in managing their employer benefits. The position is primarily located in Newtown, PA, with the flexibility for some remote work.
Responsibilities include:
- Manage client accounts and maintain long-term relationships
- Offering HR support and solutions tailored to client needs.
- Maintaining strong relationships with clients to ensure retention and satisfaction.
- Ensure compliance with federal, state, and local regulations related to employee benefits
- Respond to client inquiries and resolve issues
Qualifications
- Human Resources (HR) and Employee Relations skills
- Account Management and Customer Service skills
- Strong attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Strong problem-solving and decision-making abilities
- Knowledge of healthcare and benefits regulations is a plus
- Must be licensed in Life and Health insurance or willing to obtain within 6 months
- SHRM-CP OR PHR is a plus
Salary commensurate with experience