Medical Assistant II (Bilingual)

Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures.

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.


• Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure.


• Explains standard self-care procedures as directed by the provider.


• Provides assistance in the exam room which is not limited to the following:


• Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner.


• Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider.


• Completes necessary arrangements/organization of the treatment room prior to performing the procedure.


• Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure.


• Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips.


• Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member.


• Charts and initials such action in the OMR.


• Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed.


• Prepares and delivers instruments for Central Service processing.


• Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients.


• Displays tact and courteous behavior when working with staff and patients.


• Actively participates in education programs and staff meetings that are scheduled by the department.


• Maintains a clean work place.


• Adheres to all Medical Center policies and procedures.


• Participates and responds, when assigned, to Code Blue emergencies.


• Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.

Qualifications:

• 1000 hours of back office experience required (within 1 year).

• Health career school diploma.

• Basic Life Support

• Bilingual (English/Spanish) QBS Level II required. 

• N/A.

Notes:

• Must successfully have passed the bilingual test (within the last 12 months), or be active in the QBS program.

• Schedule to include all shifts, rotating weekends, holidays, and floating within the established Seniority sections.