What are the responsibilities and job description for the Office Manager/Bookkeeper - IT Services position at Kane Partners LLC?
A fast-growing Managed Service Provider (MSP) is seeking an IT Office Manager to oversee and streamline daily business operations. This non-technical role works closely with leadership and technical staff to ensure that billing, contracts, and internal processes run smoothly and efficiently.
IT industry experience is required. Candidates must have prior experience working in an IT company or technology services environment and understand the operational flow between technical, billing, and administrative teams.
What You’ll Do
- Manage billing for recurring services, hourly work, and project-based jobs
- Coordinate vendors, contracts, and procurement workflows
- Maintain accurate records in systems like Autotask PSA, QuickBooks, and ConnectBooster
- Track internal projects, run reports, and help drive accountability
- Support leadership meetings, documentation, and operational initiatives
- Reduce administrative burdens on the technical team through consistent, reliable execution
What You Bring
- 3–5 years of experience in operations or administration within an IT company or technology services environment
- Familiarity with PSA tools (Autotask preferred), QuickBooks, and Microsoft 365
- Strong experience managing billing, contracts, and back-office operations
- Process-driven, dependable, and self-managed approach
- Excellent communication, organization, and follow-through skills
Work Authorization:
Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Fort Washington, PA
Salary : $70,000 - $90,000