What are the responsibilities and job description for the Evening & Weekend Supervisor position at KANSAS CITY PUBLIC LIBRARY?
Description
Summary
Under general supervision of the North-East Branch Manager, directs staff and workflow on evenings and weekends, provides readers advisory service to patrons, provides circulation account management and fine payment services.
Basic Information
- Reports to the North-East Branch Manager.
- 24 hours per week.
- $20.05 per hour.
- Position open until filled.
Schedule
Monday - 4 pm - 8 pm
Tuesday - 4 pm - 8 pm
Wednesday - 4:30 pm - 8 pm
Saturday - 8:30 am - 5 pm
Sunday - 12:30 pm - 5 pm
Location
North-East Branch: 6000 Wilson Avenue, Kansas City, MO. 64123.
Job Duties (Essential Functions)
- Serves as primary building supervisor on weekends and evenings.
- Communicates with staff and manager.
- Communicates with contract security to assure the building opens and closes, and patron behavior issues are appropriately handled.
- Communicates with facilities and meeting room services staff to assure meeting spaces are adequately prepared for use.
- Directs staff to assure efficient and effective customer service.
- Directs staff to assure service points are covered and staff receive appropriate breaks.
- Provides effective reader’s advisory services for all patrons.
- Provides basic circulation and registration services to assure patrons ready access to library materials: Checks materials in and out; issues library cards; collects fines and charges; updates customer records in the computer; verbally explains circulation policies and procedures; makes other computer inquiries; and processes patron requests for reserve items.
- Maintains book displays.
- Keeps abreast of current library resources, trends, and developments in profession.
- Performs other related work and undertakes special projects as assigned.
- As this branch is a designated United States Village Post Office, this position assists with Village Post Office duties including selling stamps, organizing postal supplies and answering questions related to postal services.
Requirements
- Demonstrated ability to meet and serve the public, working effectively with customers of all ages.
- Demonstrated ability to be a team player.
- Demonstrated ability to learn library operations, services and policies, including computer procedures.
- Demonstrated basic computer skills with a willingness to learn and keep current with emerging technologies.
- Demonstrated ability to follow oral and/or written instructions.
- Demonstrated experience directing staff and workflow.
- Uses decision making skills to reflect values-based principles.
- Must be able to access materials from shelves which may be overhead or those which may be below waist level. Must be able to work at a counter used for customer interactions.
- Demonstrated ability to organize daily work routines for location effectively.
- Many duties performed while standing and bending; ability to lift up to 35 lbs.
- Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages spoken in Jackson County, MO including Spanish, Vietnamese, French, Arabic, and Swahili.
Required Education and Experience:
- High school diploma or G.E.D. or equivalent combination of education, relevant work experience, and life experience.
- 3 or more years of Library or Customer Service experience preferred.
Work Environment
Work is performed at the North-East Library Branch. Workspace is shared with co-workers and patrons from a diverse socio-economic community.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
How to Apply
Please apply for this position through our web application system. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Salary : $20
