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Certification Specialist

Kansas Department of Health and Environment
Shawnee, KS Full Time
POSTED ON 10/4/2024 CLOSED ON 10/24/2024

What are the responsibilities and job description for the Certification Specialist position at Kansas Department of Health and Environment?

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes:October 14, 2024

Required documents uploaded by:October 14, 2024

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

About The Position

Who can apply: Anyone (External)

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation:

  • Hourly Pay: $17.78
  • Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The position (K0227863)

The Kansas Department of Health and Environment has a Certification Specialist opening in Topeka. This position is with Office of Vital Statistics and will be a strictly in office position. The incumbent in this role must learn the daily duties of the Information Request Unit including but not limited to opening mail and marking it up correctly, answering phone calls on the AWS system and mailing out certificates. Must learn the daily duties of the Processing Unit including but not limited to print orders, match certificates to receipts, check eligibility, trim certificates and index older certificates.Must also learn the daily duties of the Customer Service Unit including but not limited to keying requests in the point-of-sale system, assist customers with kiosk orders and verify eligibility of customers.

Job Responsibilities may include but are not limited to the following:

Must learn processes for special projects for various units within the Office of Vital Statistics. Perform duties associated with special project independently, requesting assistance as needed.

Learn how to effectively and courteously answer the daily incoming emails from customers, other public entities, other state agencies and outside sources.

Qualifications

  • Education:
    • High School, GED
  • Licensing & Certification:
    • Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
  • Minimum Qualifications:
    • One year of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency.
  • Preferred Qualifications:
    • Mail room/mail sorting experience.
    • Experience handling customers by phone.
    • Experience with confidential information.
    • Strong oral and written communication skills.
    • Customer service experience.
    • Proofreading, editing, attention to detail.
    • Word, Excel, PowerPoint, Access.
  • Post-Offer, Pre-employment Requirements:
    • In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.
Recruiter Contact Information

Name: Ashley Webb

Email: Ashley.webb@ks.gov

Mailing Address:1000 SW Jackson St. Suite 580 Topeka, KS 66612

Job Application Process

  • First Sign in or register as a New User.
  • Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
  • Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
  • Start your draft job application, upload other required documents, and Submit when it is complete.
    • Manage your draft and submitted applications on the Careers> My Job Applications page.
  • Check your email and My Job Notifications for written communications from the Recruiter.
    • Email – sent to the Preferred email on the My Contact Information page
    • Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents For This Application To Be Complete

Upload these on the Careers - My Job Applications page

Transcripts

DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

  • Resume
  • Cover Letter

Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents”

How To Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How To Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Salary : $18

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