Legal Billing & Collections Specialist

Position: Billing & Collections Specialist

Location: Downtown Los Angeles, CA (Hybrid, onsite 3 days/week)

Pay: $80,000 to $100,000 annually

Experience: 5 years of experience to manage client billing and ensure timely collection of payments.

Education: Associate degree or related coursework in Accounting, Finance, or a related field, highly preferred.

Type: Full-time; Direct Hire

Schedule: Monday - Friday, 8:30am to 5:00pm or 9:00am to 5:30pm

Kent Daniels & Associates is seeking a Billing & Collections Specialist to join our dynamic law firm client!

Job Description:

• Work with attorneys, legal assistants, and clients to generate accurate and detailed bills, follow up on outstanding invoices, and resolve billing inquiries.
• Generate, review, and perform edits on proformas or pre-bills in response to attorney and secretary requests, including write-offs in accordance with firm policies and procedures, time or cost transfers, and time entry.
• Generate, review, and distribute client bills in accordance with attorney instructions and client billing guidelines, ensuring accuracy and completeness of billing information, time entries, and cost disbursements prior to electronic submission or mailing to clients.
• Prepare and submit/upload electronic invoices to various clients eBilling portals in compliance with clients' outside counsel guidelines, cost back up, fee structures, UTBMS codes and LEDES file format requirements.
• Setup of new clients and matters for eBilling; manage timekeepers and the rate processes, such as new timekeeper rates submissions or the annual rate updates; create and upload budgets or accruals on clients eBilling portals.
• Monitor eBilling portals for invoice status, rejections, and disputes, and proactively address any issues to ensure timely payment.
• Collaborate with clients and eBilling platform administrators to troubleshoot technical issues and stay informed of changes in eBilling regulations.
• Liaise with external clients and internal staff to address and resolve billing issues and inquiries in a timely and professional manner.
• Post client payment and conduct research regarding proper payment allocation.
• Monitor payment of assigned client accounts receivable (A/R), working closely with attorneys to coordinate follow-up activities on past due accounts, unapplied cash, or on account fees.
• Act as back-up support for other office billers and assist with other departmental processes.
• Prepare and distribute daily/weekly/monthly billing or any other ad hoc reports.
• Maintain detailed records of billing files/eFiles, collection efforts, and communications with clients for the department, attorneys, and audits.
• Assist with monthly and year-end closing and reporting, as well as audits and compliance reviews related to the billing and collection process.

Position Requirements:

• Must have in-depth knowledge and hands-on experience of electronic billing systems with various platforms such as Legal Tracker (Serengeti), Tymetrix, CounselLink, Collaborati, Collaboration Portal, and Billing Point.
• Proficient in Microsoft Office applications, particularly Excel, and experience with law firm accounting software; familiarity with Aderant Expert Billing and BillBlast is a strong plus.
• Must demonstrate high levels of professionalism and integrity, observing confidentiality in all firm and client matters, and be detail-oriented with a commitment to accuracy/thoroughness.
• Excellent communication and interpersonal skills with all levels of personnel are required. Must possess the ability to multitask and prioritize, while anticipating work needs.
• Capable of working independently, with minimal direction and follow-up on initiative.

Kent Daniels & Associates is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.