What are the responsibilities and job description for the PacLease Service Technician position at Kenworth Sales Company?
Are you looking for an opportunity to join an industry leader with a strong foundation of success? Kenworth Sales Company was recently awarded the 2020 Dealer of the Year award and after 75 years of consistent excellence, we are still growing! We have recently joined forces with Truck Enterprises, Inc. and now span 10 states across the country and boast 31 locations with over 1200 employees. We have exciting career opportunities available today in most of our locations. We are always looking for highly motivated individuals with a passion for helping our customers build the kind of success that Kenworth knows so well.
JOB SUMMARY
The primary function of the PacLease Service Technician is to perform routine maintenance services and repairs on Lease and Rental vehicles at various customer locations.
DUTIES AND RESPONSIBILITIES
1. Performs all preventive maintenance and servicing of fleet vehicles as directed by PacLease Service Manager/supervisor. Performs all regularly scheduled maintenance on a timely basis.2. Diagnoses mechanical, electrical or other service problems, determining necessary repairs. Reports recommended repairs and servicing to PacLease Service Manager/supervisor.
3. Performs additional maintenance and/or repairs as directed by Service Manager/Supervisor.
4. Operates Mobile Maintenance Vehicle, performing and/or assisting with emergency service and scheduled maintenance of fleet vehicles. Maintain stock of supplies on truck by communicating with supervisor and vendors about what is needed and when. Maintains company trucks and tools to keep them clean, safe and operational.
5. Operates Fleet vehicles as directed on daily basis, including test driving, delivering, fueling, and retrieving from customer locations.
6. Generates maintenance and service records of fleet vehicles serviced, including fleet vehicle inspection and maintenance reports, and forwards to PacLease Service Manager/Supervisor in a timely manner.
7. Completes all training, safety and certification programs required to ensure superior quality service, including CDL certification.
8. Complies with departmental safety program, minimizing on-the-job injuries and providing superior safety record.
9. Communicates with Department Manager, PacCentral, Customer and other department managers on a daily, weekly, monthly and as-needed basis, regarding repair estimates, maintenance and service appointments, and complaints. Ensures timely, competent and courteous relations with PacLease customers. Promotes the sales of Leasing and Rentals.
10. Assists PacLease Manager, PacLease Service Manager/Supervisor and other employees in the performance of their duties.
11. Performs occasional maintenance and repair out of mobile service truck at customer’s locations. Ensures that work area is clean, no spills or garbage is left behind.
QUALIFICATIONS
Ability to read and comprehend instructions and information.
High school diploma or the equivalent.
Certificate of completion from a trade technical school in diesel mechanics or minimum two years’ experience as a heavy duty truck repair technician.
Working knowledge of all heavy truck repair methods.
Must possess a Commercial Driver's License or be willing to obtain one within 90 days of employment.
Excellent communication skills, including writing.
Professional personal appearance.
Must have own tool set sufficient to perform job requirements.
BENEFITS
We offer a full benefits package with retirement and paid life insurance. Also includes vacation time, sick days and paid holidays.
Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.