What are the responsibilities and job description for the Bartender position at Keswick Hall and Club?
Overview
Competitive compensation based on experience. In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).
Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
The Bartender position is responsible for preparing and serving a selection of wine, spirits, and cocktails that appeals directly to the guests’ taste.
Responsibilities
Duties include but are not limited to:
- Offer customers at the bar a distinguished and pleasant service.
- Offer menu items.
- Monitor guests at the bar and complete guest requests to ascertain satisfaction and ensure exceptional service.
- Work harmoniously and professionally with co-workers to maintain inventory, make beverages, offer food and beverage pairings.
- Anticipate guest needs and respond in a proactive manner.
- Serve a variety of beverages and have excellent knowledge of the beverage menu.
- Perform all opening and closing tasks at the bar.
- Set-up tables as per required standards.
- Present beverage and food menus and offer clients suggestions.
- Remove and stock all tableware, silverware, glassware, beverages and food.
- Bring plates to clients, clean up and reset tables.
- Tidy up and clean bar area during service hours.
- Ensure all details of service are delivered to perfection and that each client is given the best quality service.
- Ensure bar is always properly stocked.
- Welcome guests with a warm, courteous demeanor by making eye contact with a smile and proper presentation.
- Immediately report all incidents or atypical situations to the supervisor.
- Ensure client satisfaction and take ownership of any problem that may arise, advise supervisors afterwards.
- Perform other duties as assigned.
Qualifications
- Minimum of a high school diploma (or equivalent) and 2 years of bartending experience in a luxury restaurant/hotel environment. However, a combination of experience and/or education will be taken into consideration.
- Develop complete knowledge of all products offered by the bars such as wines, cocktails, beers, Armagnacs, cognacs, spirits and all other beverages.
- An affinity for guest service.
- Excellent bartending and cocktail knowledge.
- Excellent knowledge of modern and classic cocktails.
- Have detailed knowledge of all menu items whether it be food or beverages.
- A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays.
- Ability to use the computer system for product billing, printing invoices and to close payments in the correct payment system.
- Ability to organize and prioritize.
- Ability to serve at all points of sale in the Food and Beverage division.
- Excellent communication skills are required.
- Strong attention to detail and the ability to multitask.
- Excellent interpersonal skills.
- TIPS Certification
- Must be able to go up and down staircase as well as stoop and bend.
- Must be able to lift up to 25 pounds.
- Move about facility and stand for long periods of time.
At this time, Keswick will not sponsor a new applicant for employment authorization for this position.
Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).
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