Collaboration Engineer

Responsibilities

Kforce has a client in Richmond, VA that is seeking a Collaboration Engineer. Responsibilities:

• Establish and perform best practices for Collaboration tools for providing unassailable solutions - both technical and non-technical
• Work closely with Application Systems, EUC and IST teams to develop, deploy and maintain a sustainable update methodology and reporting practice
• Perform project management activities in support of the program
• Perform administrative maintenance on the O365 tenant services and associated tools to ensure optimal service response times and proper license and rights allocations
• Work with various IT teams as required to support Collaboration related initiatives
• Problem analysis following any service issues to prevent recurrence
• Perform product testing and integration testing as needed
• Identify security risks to our Collaboration environment and services and suggest mitigations
• Developing and promoting standard operations documentation such as procedures, checklists, Knowledge Base Articles and user instructions
• Ensuring systems adherence and compliance with security standards and practices
• Extensive understanding of O365 capacity planning and services architecture to ensure accurate and immediate Tier 1-3 level administrative support
• Analyzing designing and implementing new technologies for applications within the O365 environment
• Providing accurate and relevant budgeting documentation such as quotes, purchase orders, analysis, proposals, etc.
• Developing and implementing SharePoint/O365 and Collaboration tool based enhancements that improve productivity of Associates
• Adhering the IT Agile/Lean Practices and Project Methodology
• Leading or participating in projects that involve several different IT departments
• Performing root cause analysis and repair of technical issues and trends to include assisting team members as needed
  
  

Requirements

• 4 year degree (in IT related course of study) preferred
• Microsoft MCSA - SharePoint, O365, Windows Server, Exchange or Azure preferred
• 5 years of experience with email security platforms such as ProofPoint (preferred) or related tools
• 5 years of experience with Active Directory and Access Management
• 4 years of SharePoint/O365 features, applications, and solution development experience preferred
• 4 years of Windows Server experience preferred
• 2 years of Azure and Process Automation
• Expert skills and experience in Office 365 (Identity, Authentication, Administration, Implementation, Exchange, Teams)
• Expert skill and experience with Exchange Online & On-Prem and Office 365
• Expert PowerShell skill and experience in a production environment
• Prior experience with Microsoft SCCM/Intune
• Prior experience with PowerBI, Tableau or similar reporting tools
• Prior experience with establishing IT Governance and Controls; Experience with 3rd party tools such AvePoint or Sharegate preferred
• Experience with other collaboration tools such as Whiteboarding, social and communication platforms, knowledge management platforms, hoteling systems, and smart space management systems a plus
• Migration experience and proficiency troubleshooting these platforms a plus
  
  

Experience and skills in some of the following areas a plus:

• Hybrid configurations between on-premises Exchange Server and Office 365
• Moving or expanding Active Directory from on-premises to Azure Active Directory
• Public folders migrations
• SharePoint knowledge and configuration
• Integrating MS Phone System with 3rd party phone systems/Direct Routing
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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