Service Manager

TERMITE AND PEST COTROL SERVICE MANAGER

Kilter Termite and Pest Control is seeking an experienced leader for a Service Management Position. This position is based out of our Long Beach branch. You must have experience leading all aspects of a Pest Control/Termite branch.

ROLE DESCRIPTION

Principal Duties and Responsibilities Includes the following. Other duties may be assigned.

• Train branch staff to company policies
• Monitor company credit/gas cards assigned to the branch.
• Supply continuing, up-to-date training of branch service personnel.
• Inspect services completed by branch personnel to ensure compliance with company standards.
• Preform quality control inspections
• Provide coverage for employees who call out

This position is 80% field work and 20% office

Qualifications:

• Possess a valid Driver License and keep a clean driving record to be insured with the company’s vehicle insurance.
• SPCB Branch 3 field representatives' license.
• SPCB Branch 2 field representatives' license.
• Must have licenses within 12 months.

Physical Requirements:

• Crawl into sub-structures and attic spaces.
• Pass a pre-employment physical.
• Be able to bend, kneel, crawl and crouch, to reach and to stand for extended periods of time.
• Be able to safely climb ladders up to 32 feet.
• Lift, push, pull and carry objects weighing up to 50 lbs.
• Look up for 10-minute periods during inspections.

SUPERVISORY RESPONSIBILITES: Lead, manage and hold all branch employees to company standards.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary: $27.00 - $32.00 an hour

Schedule:

• 8-hour shift
• Monday to Friday
• Weekend availability

License/Certification:

• Driver's License (Required)
• Good Driving Record
• Pest Control/Termite License (Required)
• Minimum 3 years minimum of Industry management experience

Education and Experience Requirements:

• High school diploma or general education degree (GED)
• Licensed Branch 2 & 3 Field Rep.
• Knowledge of cost control and revenue opportunities
• Solid understanding of general business management principles and practices involved in managing a day-to-day operation
• 5 years of industry experience
• A valid California driver’s license and good driving record.