What are the responsibilities and job description for the Dispatcher position at King Courier?
Dispatchers not only route and assign deliveries, they are also responsible for managing their crew, including hiring, firing, and disciplinary actions. We break our dispatchers into “boards” each dispatcher being responsible for a specific area and/or type of messengers or deliveries.
Strong typing and computer skills are required. Dispatchers work in a Windows environment using an industry-specific software suite developed by CXT Software. Most of the communications with couriers, and some customers is VIA chat so quick and accurate typing is a must.
Candidates must be excellent leaders, managing couriers can be very trying at times. Problem solving skills are essential. Much of what dispatchers do is solving the puzzle of how to get a package delivered despite seemingly insurmountable obstacles.
Salary : $18 - $25