What are the responsibilities and job description for the PBX Back-up Operator position at Kit Carson County Health Service District?
- Answering incoming calls, directing callers to different departments, or transferring them to experts.
- Taking incoming calls and transferring them to the proper department or person
- Responding to incoming calls in a suitable way depending on the nature and content of the call.
- Knows what action to take when an emergency call is required.
- Answering phones and relaying messages within the company to assist with internal communications
- Uses appropriate telephone etiquette by utilizing a friendly and courteous tone at all times.
- Good listener
- Good customer service skills
- Good communication skills
- Provides information about the hospital if requested
Back up Receiver
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