What are the responsibilities and job description for the Lead, Marketing Systems Analyst position at Klaviyo?
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is seeking a dedicated and passionate professional to join the Marketing Operations team as the Lead, Marketing Systems Analyst.
Reporting to the Director, Marketing Operations this crucial role bridges the gap between business objectives and technology solutions. The ideal candidate will thrive in a collaborative environment, have a proven track record of writing and managing requirements for large-scale technical projects, and possess an intuitive understanding of how platforms can be configured and enhanced to support the next generation of Klaviyo's go-to-market initiatives.
This is a challenging and rewarding opportunity to make a significant impact within a highly valued and well-supported team. We are looking for someone who (just like us) lives, breathes, and is deeply passionate about the intricacies of marketing operations and technologies, ready to tackle complex puzzles and drive innovation.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
How You'll Make a Difference :
- Design and Lead : Oversee requirements and technical design for the implementation of new marketing tools that support and enable marketing stakeholders.
- Ownership : Act as a technical program manager on strategic initiatives. Create project plans, identify and document business processes and technical dependencies, facilitate user acceptance testing, and communicate with stakeholders throughout the project.
- Subject Matter Expert : Advocate for and maintain expertise in Klaviyo's tech stack, ensuring alignment with innovative and new high-growth initiatives.
- Cross-Functional Collaboration : Work with stakeholders across the company, including the partner org, marketing, sales, GTM Systems, and IT to understand business needs and translate them into effective technology requirements and design.
- Process Improvement : Identify bottlenecks and suggest improvements to enhance the efficiency of marketing operations.
- Training and Support : Provide training and enablement support to marketing teams to drive the adoption and efficiency of your solutions.
Who You Are :
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