What are the responsibilities and job description for the SENIOR FACILITY MANAGER position at Knight Frank?
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740 Offices, 27,000 People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Scope
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740 Offices, 27,000 People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Scope
- Oversee assigned Knight Frank facilities operations, manage facilities budgets, direct routine maintenance, manage risk, manage contractors, oversee security and cleaning vendors.
- Performs audit of facilities in all managed properties to identify gaps, make recommendations to close gaps and implement action plan
- Conduct regular risk assessment of all facilities and eradicate all identified risks
- Develop and implement facility management procedural manual and maintainance schedule for assigned properties
- Conduct proactive preventive checks on all facilities in order to avoid downtime
- Works with Tenders committee to review and advise on quotes sent in by Contractors. Conduct regular market survey to keep abreast of cost of technical equipment and parts
- Manage all vendors and contractors to ensure they deliver on repairs, renovations and maintenance contracts within timeline
- Oversees and conducts regular training for all Facility management staff
- Prepares, manages and defend Service charge budget of all properties.
- Work with the Facility managers and Finance team to prepare service charge account. Reviews and approves service charge account and presents to clients and occupiers
- Reviews and approves all properties’ service charge apportionment
- Ensures that all facilities meet government regulations and environmental, health and security standards. Liaises with all regulatory bodies
- Project management of all construction, renovations and refurbishments activities on properties
- Oversees the security and cleaning activities of all properties to ensure safety and cleanliness
- Prepares and submits relevant reports on all Facilities to Knight Frank, Clients and occupiers.
- 1st degree in Electrical Engineering
- Masters degree in Project Management, Facility Management or Engineering
- Membership of COREN is an added advantage
- 12-15 years core Facility Management experience
- Strong experience in managing multi-tenanted commercial properties
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
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