Associate, Lab Operations

Are you driven by a passion for scientific discovery? Are you a problem solver who is skilled at connecting the dots? Is your norm going above and beyond and forming strong bonds with people?  

We’re hiring a Lab Operations Associate! 

LabCentral, a launchpad for early-stage biotech companies in Cambridge, is seeking to fill a Lab Operations Associate role at our LabCentral 700 location. You’ll be a strong fit for this role if you have an educational background or training in Biology and one year of practical hands-on experience in a laboratory setting. Additionally, you’re a highly capable, self-directed individual who enjoys a healthy mix of problem-solving and customer-facing interactions.  

If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.  

RESPONSIBILITIES  

• Display a high-level of customer service to ensure the residents have a positive and productive experience while at LabCentral.  
• Collaborate with the lab team to maintain the labs and troubleshoot technical issues on equipment, such as such as incubators, centrifuges, cold storage, containment equipment, and microscopes, as well as cleaning equipment, such as autoclaves and glass washers 
• Prepare laboratory spaces for new companies.  
• Advise and instruct residents on equipment usage and facilitate training sessions with vendors.  

• Liaise between residents, vendors, and our teams to ensure prompt feedback and action for issue resolution.  
• Assist in the development and modification of standard operating procedures for the labs.  
• Respond to and be available for occasional lab-related issues outside of normal business hours as part of the on-call rotation (roughly once a month).  
• Engage in fun activities and events that help drive our vision, fulfill our mission, and abide to LabCentral’s values. 

You’re not expected to hold all the below qualifications, however, the ideal candidate will possess many of the below:  

DESIRED QUALIFICATIONS AND TECHNICAL SKILLS  

Willingness to learn about how to use a wide variety of lab equipment. 

Adept MS Suite and common computing skills required.  

Ability to work onsite at our location in Cambridge, MA  
 

DESIRED COMPETENCIES AND BEHAVIORS  

Strong time management, organization, multi-tasking, and decision-making skills. 

Excellent communication and customer service skills for building relationships with residents and vendors. 

In your first six months, you will: 

Immerse yourself in day-to-day laboratory maintenance and operations. Complete needed trainings on aspects of lab equipment and processes. Develop an understanding of the LabCentral Community and interact with residents. Learn our systems and provide feedback on how to do things better. Continue to build your skills and set goals for personal and professional growth.  

BENEFITS  

• Medical and dental premiums fully covered, including deductible costs 
• Unlimited vacation 
• Three months fully paid parental leave 
• 401K match up to 6% with immediate vestment 
• Partial or full reimbursements towards transportation (parking pass, MBTA, or bike commuting costs) 
• Gym/fitness/yoga memberships or classes, massage therapy, and cell phone stipend and repairs 
• Reimbursement for continuing education/training towards your job, student loan reimbursement 
• Long- and short-term disability, life insurance 
• Amazing colleagues, inspiring residents, sleek workspaces with tons of snacks, and in-house programming on thought-provoking topics! 

ABOUT LABCENTRAL   

Founded in 2013, in the heart of Kendall Square, Cambridge’s biotech innovation hub, LabCentral is a network of shared laboratory spaces and scientific communities. Designed as a launchpad for high-potential life-sciences and biotech start-ups, LabCentral provides the resources early-stage companies need to grow and thrive. LabCentral delivers first-class facility and operational support, skilled laboratory personnel, and an expansive events program designed to add value to the community and promote connectivity‒ as well as the other critical services and support that early-stage companies need to begin start-up operations. A private, nonprofit institution, LabCentral offers fully permitted laboratory and office space for as many as ~1,000 scientists and entrepreneurs comprising roughly 125 companies across Cambridge and Allston.  

To date, LabCentral resident and alumni companies have raised a total of $17B in funding. In 2021, LabCentral’s network of companies alone secured 15% of all early-stage financing invested into biotech in the United States. 

EQUAL OPPORTUNITY EMPLOYER  

LabCentral is committed to building teams that reflect the fabric of the city around us. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, please let us know. We are proud to be an equal opportunity employer.  

Salary : $17 - $0