What are the responsibilities and job description for the Towing Dispatcher position at Laguna Beach Towing & Recovery?
Responsibilities:
- Coordinate and schedule transportation services
- Utilize transportation management systems such as AAA FSL , Aries & Towbook
- Communicate with drivers, and other office personnel
- Monitor and update tow status
- Collaborate with internal teams to resolve any issues
- Maintain records of all activities with documentation
- Assist with fleet management tasks
- Answer incoming calls and inquiries
Experience:
- Previous experience in dispatching is preferred.
- Knowledge of AAA FSL, Aries, and Towbooks is highly desired.
- Strong data entry skills and attention to detail are essential for this role.
- Proficiency in using phone systems for communication purposes.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Health insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Every weekend
- Holidays
- Morning shift
- Overtime
Work Location: In person
Salary : $18 - $20