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Emergency Communications Operator (911 Dispatcher)

Larimer County
FC 2501 Midpoint, CO Other
POSTED ON 11/2/2024 CLOSED ON 12/1/2024

What are the responsibilities and job description for the Emergency Communications Operator (911 Dispatcher) position at Larimer County?



One Agency, One Mission: Public Safety.


The Larimer County Sheriff's Office is seeking talented people to join our team as Emergency Communications Operators (911 Dispatcher). The ideal candidate possesses the ability to multitask, works well under stress, and exercises good judgment in emergency situations.


The person in this position receives and transmits routine and emergency telephone, radio, and computer messages and dispatches required law enforcement, fire, and/or ambulance personnel and equipment. They maintain continual radio contact with all on-duty personnel responding to calls or initiating calls.


*The starting pay for this position is $29.56/hour or $61,495 annually to $35.47/hour or $73,794 annually.


View full job description HERE.



Specifically this position:

  • Receives incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls, and ring-down lines; obtains pertinent information, prioritizes calls, takes messages for duty personnel, and transfers callers.
  • Dispatches necessary emergency personnel including law enforcement units, fire departments, ambulance departments, and other agencies as needed.
  • Maintains radio contact with units on assignments.
  • Sends, receives, records, and disseminates teletype information from the state and national computer; maintains NCIC/CCIC certification.
  • Enters data into computer systems or databases; looks up information in database; creates basic word processor documents and enters data into spreadsheets; uses email to communicate.
  • Reads maps and verbally describes detailed directions via radio or phone.
  • Maintains access and dissemination of confidential information.
  • Performs extensive computer work for criminal histories, background checks, previous contacts, warrants, officer safety information, etc.
  • Monitors building security alarm system, national warning phone, radio equipment, phone equipment, and all other essential job-related equipment.
  • Compiles data and maintains records of emergency recorded, equipment and personnel dispatched, and dispositions of emergencies.
  • Coordinates search and rescue efforts, disaster emergencies, motorized patrol units, and prisoner relays.
  • When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Larimer County employees may be required to work as a Disaster Service Worker.
  • Performs other duties as appropriate or necessary for performance of the job.

Research indicates that individuals from diverse backgrounds, including women and people of color, may sometimes feel hesitant to apply for a position unless they have experience performing every task outlined in the job description. At the Larimer County Sheriff’s Office, we believe in recognizing the value of skills and perspectives that can be gained through unique experiences and backgrounds. We are committed to fostering diversity and inclusion, which we believe are essential to driving innovation and success. If you are passionate about our mission and eager to contribute to a dynamic team, we invite you to apply and showcase the qualities that set you apart. We are committed to providing equal opportunities for all candidates and look forward to reviewing your application.


  • Must be able to type 40 wpm with accuracy.
  • High School diploma or GED required.
  • Possession of, or ability to obtain, CPR and EMD certification required.

Other Information to Note:

  • Shift work is required, including working days, nights, weekends and holidays.
  • Successful applicants will be required to meet all of the following qualifications prior to hire:
    • Must be legally authorized to work in the United States

    • No felony convictions

    • No convictions involving domestic violence

    • No use of illegal drugs within the past five years

      • Pass typing test with 40 Actual Net Words Per Minute
      • Pass simulation test
      • Pass oral board interview
      • Pass in-depth background investigation
      • Pass polygraph examination
      • Pass leadership interview and receive a conditional offer
      • Pass psychological test
      • Pass medical examination and drug testing
      • Receive Sheriff approval
      • Possess or obtain first Aid and CPR (All Ages) certificates within 30 days after hire
An offer of employment is contingent upon the successful completion of a pre-employment drug screen and background check. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests will result in the contingent offer of employment being revoked. Successful completion of the drug screen is defined as obtaining a negative result.


Benefits

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

 

Larimer County offers the following for all Regular/Limited Term positions:

  • Medical, Dental, and Vision Benefits.

  • Flexible Spending Accounts / Health Savings Account

  • Short and Long Term Disability.

  • Employee Assistance Program

  • Basic Life/Accidental Death & Dismemberment 

  • Accident Insurance

  • Critical Illness Insurance

  • Retirement Plan 401(a) with employer match.

  • 457(b) Deferred Compensation.

  • Paid time off including vacation, sick and holidays. 

 

Click here to view information on Larimer County's Benefits. 


***For current Sheriff's Office employees***

In order to be considered, you must get a Letter of Support from your chain of command and submit the Letter of Support with your application. Please use the following process for your Letter of Support:

  1. Submit your Letter of Intent to your direct supervisor.

  2. Your direct supervisor will then write a Letter of Support and route that Letter of Support through your chain of command.

  3. Your next level supervisor/manager endorses your direct supervisor's Letter of Support.

  4. Your mid-level manager then endorses your Letter of Support.

  5. Your Division Commander then endorses your Letter of Support.

  6. Submit your fully endorsed Letter of Support along with your application.

_____________

Larimer County is an Equal Opportunity Employer, and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.


Recruitment Contact: Rachel Nye nyerm@co.larimer.co.us or 970-498-5510.

Salary : $35 - $73,794

Emergency Communications Operator (JL-35228)
CONFEDERATED TRIBES OF THE COLVILLE RESERVATION -
Nespelem, WA

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