What are the responsibilities and job description for the Group Sales Manager position at Las Vegas Lacrosse LLC?
Title: Group Sales Manager
Departments: Ticket Sales
Reports to: VP, Ticket Sales & Strategy
Start Date: March 2024
SUMMARY
The Las Vegas Desert Dogs Lacrosse Team completed their inaugural season of play inside of the 15-team National Lacrosse League. The team is co-owned by Wayne Gretzky, Dustin Johnson, Steve Nash and Joe Tsai and plays home games at MGM Resorts International’s Michelob ULTRA Arena – located inside the Mandalay Bay Resort and Casino.
The Group Sales Manager will report to the VP, Ticket Sales & Strategy, and will have the primary responsibility of generating revenue through the selling of Desert Dogs group ticket products, while also having a hand in season ticket and premium seating sales.
JOB DESCRIPTION - WHAT YOU WILL DO:
- Prospect, qualify leads, and set face-to-face appointments to drive new business
- Meet or exceed daily call, appointment and activity expectations
- Meet or exceed weekly, monthly and long-term sales goals
- Maintain detailed account records in designated platforms (e.g., HubSpot)
- Perform game-day responsibilities including client & prospect entertainment, as well as the facilitation of large group events, fan experiences and theme night commitments
- Availability to work non-traditional hours including home games on nights, weekends and/or holidays
- Assist in selling season ticket memberships, suites and potential partnerships
- Achieve and exceed weekly, monthly and annual sales goals and KPIs (e.g., email / phone outreach
- Attend team and community events for the purpose of improving sales throughout the entire year
- Assist on game day at Will Call, managing sales tables, conducting seat visits and facilitating in-season sales initiatives
- Assist with arena set-up and breakdown of arena assets
CANDIDATE PROFILE – WHO YOU ARE:
- Prior experience in a ticket sales role required, with a proven track record closing Group Sales
- High proficiency in both written and verbal communications (public speaking and presentation)
- Excellent relationship builder with interpersonal skills
- Strong time-management, interpersonal, and analytical skills
- Highly motivated, with strong work ethic and desire to be successful
- Digital literacy, including experience with Microsoft Office products (Word, Excel, Outlook)
- Ability to learn and master new software programs including CRM platform (HubSpot) and ticketing system (AXS)
Travel Requirements
May be required to travel on some occasions (<5% travel); trips may require air travel and/or overnight stay for one or more nights.
Work Environment
Works primarily in an office environment but upon request will be expected to attend games and other events on evenings, weekends, and holidays.
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Las Vegas Lacrosse, LLC not to discriminate on the basis of race, color, creed, religion, gender, gender identity, transgender status, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, genetic information or any other characteristic prohibited by federal, state or local laws.