What are the responsibilities and job description for the Client Intake Specialist position at Law Offices of Anna R. Yum?
$22 - $25 per hour (DOE)
San Diego, CA (In-Office, Full-Time)
Remote Option Available for Highly Experienced Candidates
Are You a Customer Service Professional Who Thrives in a Fast-Paced Environment?
We are seeking a Client Intake Specialist to join our growing law firm. This role is ideal for someone with strong customer service skills, a detail-oriented mindset, and the ability to compassionately assist potential clients as they navigate difficult legal situations.
As the first point of contact for our firm, you will play a crucial role in listening to prospective clients, gathering key information, and ensuring they are connected to the right legal resources. You’ll need excellent communication skills, patience, and attention to detail to succeed in this role.
If you have experience in customer service, client intake, or administrative support, this is a great opportunity to join a respected law firm and help people in need.
High performers may have opportunities for additional responsibilities and career growth within the firm.
Compensation & Benefits
- $45,000 to $52,000 (depending on experience)
- Performance-based incentives for meeting intake quality standards
- In-office, full-time role (40 hours per week)
- Remote work option for candidates with significant intake experience
- 90-day probationary period (temporary employee status during this time)
- Opportunities for advancement within the firm
How to Apply (Follow These Instructions Carefully)
To be considered, you must complete a two-step application process.
Step 1: Submit a cover letter that includes the following:
- Paragraph 1: The 3 most important qualities for customer service and why they matter.
- Paragraph 2: Why you applied for this job.
- Closing sentence: "I have read the instructions contained in the job posting and have followed the instructions."
Step 2: Combine your resume and cover letter into ONE PDF and email it to ayum@annayumlaw.com.
Applications that do not follow these instructions will not be considered.
Salary : $22 - $25