Receptionist

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Receptionist receives telephone calls and assists with placement of calls. Receives visitors, answers general questions and directs individual to the appropriate person. May perform miscellaneous duties.  Processes all incoming mail.  Administrative support for Human Resources.  Assists other departments when available and requested.

LOCATION AND SCHEDULE

Durham, NC

Monday-Friday 7:30 AM – 4 PM

KEY RESPONSIBILITIES

• Answering multi-line telephone and transferring to correct department or person.
• Answers the customer service lines.
• Taking messages for employees.
• Opening mail, sorting and placing in the right departments.
• Stamping mail and sending it out. Includes packages that may go in and out through FedEx.
• Making labels for items to be shipped out; entering data into computer.
• Receiving/sending and calling for pick-up – items for both FedEx and UPS.
• Giving out directions to truck drivers.
• Main contact for vending machine operators.
• Responsible for stamp machine.
• Responsible for mailroom area, cleanliness and supplies.

QUALIFICATIONS

• High school diploma or GED, and two years of office experience preferred.
• Reception/general office experience; excellent customer service skills
• Computer Skills, MS Office products.
• Possess excellent organization and communication skills. Familiarity with office equipment, including, copier, fax, and phone console.
• Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)