Sales Development Representative

Come for the culture, grow your career and enjoy the journey When you join PROS, you’re joining a community of people who genuinely care – about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you’re going to bring your best self and do your best work. We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people: Rest: Quarterly Recharge Days, company-wide mental health holidays to unplug Reset: Work Well Wednesdays, a ‘quiet’ day to help prioritize focused work with minimal distractions Recharge: Trusted Time Off (US) so you can plan for the time you need when you need it Reap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, pet insurance and more Reach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource Groups We celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we’re a Great Place to Work. Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don’t choose our technology—they choose us. And that is the ultimate compliment. We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets! What you’ll do SDRs are on the front lines of our sales process and are responsible for engaging in meaningful conversations with potential customers who will benefit from our SaaS solutions. As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excel at researching leads, starting new relationships, and setting our Executive Account Managers (EAMs) up for success. You should be a quick learner with strong communication skills and have the ability to do discovery and qualify sales opportunities through discussing challenges and initiatives while matching those to our solutions in a compelling way. Reporting to the Director of our Inside Sales team, the Sales Development Representative (SDR) will work closely with EAMs by discovering, nurturing, and managing early-mid stage funnel and the development of key influencer relationships who make up the buying group at a target account. They will work on inbound marketing inquiries and outbound target accounts to nurture and develop leads to high pipeline sales opportunities that are ready for active sales executive involvement. The SDR team is uniquely positioned within the Marketing department at the intersection between Marketing and Sales. There are multiple career paths for this role within PROS with a direct path into Field Sales as well as paths to Marketing, Professional Services, Customer Success, and others. You’ll be responsible for: Representing our software solutions, starting with a comprehensive understanding and leading to discovery and discussions/presentations with prospective customers to identify how our solutions meet their needs Nurturing relationships within the buying group at target accounts and generate sales opportunities (Buying group personas: CXOs, P&L Owners, Sales Leaders, Pricing Leaders, Finance Leaders, Digital/ Ecommerce Leaders, IT Leaders) Nurturing and qualifying low opportunities to high pipeline sales stages for Executive Account Manager handoff Managing and maintain a pipeline of interested prospects and engage sales executives for next steps Identifying best practices and provide feedback to refine the company’s lead targeting and approach Leveraging our sales technology and marketing tools for personalized and tailored outreach to generate new sales opportunities (Salesforce, Salesloft, Zoominfo, DemandBase, Seismic) Identifying prospect's needs, challenges and initiatives and suggest appropriate software solutions Targeting accounts with revenues $250 million and up conflicts Proactively seek new business opportunities in the market Progress low pipeline opportunities to high pipe sales stage Set up meetings or calls between prospects and sales executives Attend regional events and tradeshows Who will make a great fit We’re looking for candidates who have a combination of the following achievements, skill sets and behaviors to be successful in this role: You have an interest in AI and machine learning technology You have proven experience. You have experience working in a similar role for an enterprise corporation selling business-critical applications, SaaS experience is a plus. 2 or more years preferred You're bright and have a working knowledge of Microsoft Office and sales technology including Salesforce.com You have a growth mindset. You are looking to grow in your career. You’ve already proven your sales expertise in B2B sales/lead and opportunity nurturing helping to drive sales for other SaaS-based technology solution providers. You’re accountable. You’ve consistently met or exceeded your quota, remain hungry and excited about being successful in your career You’re street smart. You’re the definition of a self-starter and a problem-solver. Self-starter with experience in cold calling, building a pipeline, and executive client relationship building You’re resourceful, innovative and ruthlessly pragmatic Industry knowledge and/or experience in our target industries (Airline & Travel, Manufacturing, Distribution, Services, Food & Consumables, Energy & Chemicals, Insurance, Medical Devices & Healthcare, Automotive, Consumer Goods, Transportation & Logistics) You’re an open book. You communicate crisply. You go out of your way to be transparent in your actions and your words. Excellent written and verbal communication skills. Stellar presentation skills You are a storyteller! You love prospecting large accounts and are talented to deliver crisply a value proposition to catch senior executives’ attention Proven creative problem-solving approach and strong analytical skills You are energetic! You are competitive and love working in exciting high energy team environments You motivate everyone around you Key characteristics and skills for success Ownership Innovation Care Per PROS policy, employees are not required to be vaccinated. We have health and safety measures in place at our office locations to create a safe space for in-person collaborate with colleagues. About our hybrid workplace Most work activities are performed in a home office or office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and complex situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and verbally), comprehend business terminology and interpret data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this position. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Note: This is a hybrid role in Houston, TX Why PROS? PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible. This is a unique opportunity to join a company that has 30 years of proven success with a long runway of more success. Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.