About DF Seeds

We value strong relationships with customers while providing exceptional service and attention to detail.

Administrative Lead Role

The Administrative Lead will have both a day-to-day and ongoing impact on keeping us on track, on time, and on good terms with our valued partners. They will provide general office support and a high level of assistance to leadership.

Duties & Responsibilities:

• Answer and route incoming company phone calls.
• Provide general customer service to farmer customers, dealers, and DSMs.
• Manage order entry and billing in POS System (Seedware).
• Manage Grower Point of Sale (GPOS) processing including TUA's via Agcelerate.
• Record inventory in POS System.
• Assist with inventory tracking, availability, and production process.
• Provide customer sales reporting as required internally and externally.
• Coordinate product shipping including scheduling loads, trucking arrangements, processing arrangements, dealer contacts, etc.
• Contact customers to facilitate payment of outstanding invoices; obtain assistance from collection agencies when necessary.
• Assist customers with our available financing programs.
• Assist with all DF Seeds accounts receivable functions, under the direction of the LAP Finance Team.
• Assist with website updates, customer mailings, and social media efforts.
• Assist with dealer organization and Seedware training.
• Organize meetings and event logistics.
• Communicate professionally with executives, dealers, customers, and vendors.

Requirements:

• Bachelor's degree or three plus years of office experience in a related position.
• Strong technology background in POS systems and Microsoft Office Suite.
• Excellent written/verbal communication and problem-solving skills.
• Ability to interact with customers and vendors in a professional manner.
• Ability to multi-task, prioritize, and meet deadlines.
• Ability to perform routine tasks with a minimum level of supervision.
• Strong organization skills and attention to detail.
• Premium given to candidates with agricultural industry experience.